Mercedes-Benz of Little Rock

Great car buying experience We ordered a new 2019 SLC. It took 6 months for them to complete it. The sales manager kept us informed every step of the way. We were very happy wi We ordered a new 2019 SLC. It took 6 months for them to complete it. The sales manager kept us informed every step of the way. We were very happy with the finished product. Rosco the sales manager and Francesco were great to work with. We were in and out of the dealership in least than an hour. No pushy up sale and no pressure to buy. The finance manger had all the paperwork ready to go. More

Great Service Very professional and friendly. Got me back there and out in a jiffy.. Allen explain to me what exactly they were going to do and the amount of time i Very professional and friendly. Got me back there and out in a jiffy.. Allen explain to me what exactly they were going to do and the amount of time it should take. Thanks. More

Exemplary customer service Excellence demonstrated, from ensuring the loaner was ready to cleaning our car up after servicing. Add to that the customer focus of Kym Phillips and Excellence demonstrated, from ensuring the loaner was ready to cleaning our car up after servicing. Add to that the customer focus of Kym Phillips and if great customer service is the goal, mission accomplished! More

Very efficient servuce Prompt service, easy to work with. Staff is very friendly and the work was done on times I received constant updates on the status of my vehicle. Prompt service, easy to work with. Staff is very friendly and the work was done on times I received constant updates on the status of my vehicle. More

Routine service Courteous and professional service in prnomised time. Making the appointment was easy. The service area was clean and uncluttered. It was nice to mee Courteous and professional service in prnomised time. Making the appointment was easy. The service area was clean and uncluttered. It was nice to meet Kym. More

Always friendly Always a great and efficient experience. Waiting area is comfortable with a great view of the new eye candy... always a temptation. Nothing less than Always a great and efficient experience. Waiting area is comfortable with a great view of the new eye candy... always a temptation. Nothing less than German efficiency. Only critique is the number of follow-up emails and texts to thank me for using them and asking for a review. I believe I received 4 emails and 3 texts so far. A little redundant. More

Friendly Staff The Staff was Friendly and they had multiple choices for my car to be serviced. They explained the service that was done to my vehicle. The Staff was Friendly and they had multiple choices for my car to be serviced. They explained the service that was done to my vehicle. More

Purchased a GLC program car for my wife. Everything about the experience at Mercedes of Little Rock was positive from the time we arrived until we left the dealership program car for my wife. Everything about the experience at Mercedes of Little Rock was positive from the time we arrived until we left the dealership. Patti Railey did an excellent job and made the entire buying experience a pleasure. More

Awesome guys! Went over and beyond to get the car that I wanted at the price I could afford! These guys were awesome! Couldn’t ask for more Went over and beyond to get the car that I wanted at the price I could afford! These guys were awesome! Couldn’t ask for more More

Wonderful staff and an amazing experience Patti and the team at Mercedes-Benz of Little Rock were amazing! It was my first experience buying a vehicle and they made it so easy. I would recomme Patti and the team at Mercedes-Benz of Little Rock were amazing! It was my first experience buying a vehicle and they made it so easy. I would recommend them over and over again! More