Mercedes-Benz of Little Rock

Service is severely lacking Mercedes of Little Rock totally dropped the ball. I was expecting best in class 2nd to none service from Mercedes. They could learn from Lexus. Mercedes of Little Rock totally dropped the ball. I was expecting best in class 2nd to none service from Mercedes. They could learn from Lexus. More

Job done well Service associate was friendly, professional and knowledgeable. Enjoy meeting him and the job was well done. I would recommend Riverside Motors to my Service associate was friendly, professional and knowledgeable. Enjoy meeting him and the job was well done. I would recommend Riverside Motors to my Friends and family. More

Great customer service We had a very easy process and were never pressured for anything. Customer service was amazing and they are quick when making the deals and processing We had a very easy process and were never pressured for anything. Customer service was amazing and they are quick when making the deals and processing. So happy i didnt have to spend a full day just merely a few hours. I will definitely use them again in future. More

My service experience Service was quick and efficient.Kym Phillips is always pleasant and gracious (not overbearing as some other brand service managers I've dealt with) gr Service was quick and efficient.Kym Phillips is always pleasant and gracious (not overbearing as some other brand service managers I've dealt with) great as always.thanks again Kym. More

bought my car Monday on 4/1/2019 Bought an used vehicle on Monday to have shipped to Memphis salesman S. Vick very nice to work w/ the process went at a fast pace . Bought an used vehicle on Monday to have shipped to Memphis salesman S. Vick very nice to work w/ the process went at a fast pace . More

Excellent customer service I couldn't make the trip to Little Rock so Carey helped me gain access to my vehicle. Joe and Shane delivered my vehicle and I am very pleased with e I couldn't make the trip to Little Rock so Carey helped me gain access to my vehicle. Joe and Shane delivered my vehicle and I am very pleased with everyone's caring, friendship and willingness to help me!! More

Great! Ordered car. Arrived as ordered. Paul spent time helping us with the changes made since our last S Class. Everyone was very friendly and professional. Ordered car. Arrived as ordered. Paul spent time helping us with the changes made since our last S Class. Everyone was very friendly and professional. More

Horrible experience Brought car in for oil change and they broke my computer. Then they denied it and tried to charge me. It took 5 hours for them to fix the computer and Brought car in for oil change and they broke my computer. Then they denied it and tried to charge me. It took 5 hours for them to fix the computer and they vfc said it might happen again. They called it a glitch. I didn't have a glitch before I brought it in so I'm suspicious that they broke my car, 237miles out of warranty. Buyer beware. More

Service B The customer service that was delivered was outstanding! Stephen Handle all of my concerns about the service of my C450. Great job Stephen and Ricky The customer service that was delivered was outstanding! Stephen Handle all of my concerns about the service of my C450. Great job Stephen and Ricky!! More

Pleasant buying experience We had a very pleasant salesman and manager to work with at this dealership. We drove several vehicles, and they actually got a model from out of town We had a very pleasant salesman and manager to work with at this dealership. We drove several vehicles, and they actually got a model from out of town for us to drive. They let us take two weeks to make our decision and never applied any real pressure. More