Mercedes-Benz of Little Rock

Satisfied Pleasant and very helpful. Make sure you are a satisfied customer. Enjoyed refreshments while waiting. They keep you updated while waiting and make su Pleasant and very helpful. Make sure you are a satisfied customer. Enjoyed refreshments while waiting. They keep you updated while waiting and make sure you are ok. More

Service A Stephen Robinson took good care of my service and was very professional, experienced, courteous. I appreciate Stephen and the excellent car I have. Th Stephen Robinson took good care of my service and was very professional, experienced, courteous. I appreciate Stephen and the excellent car I have. Thank you. More

Good service I got an oil change and it was done well. I needed my airbag replaced for the recall but the part was pending. Overall good service. I got an oil change and it was done well. I needed my airbag replaced for the recall but the part was pending. Overall good service. More

Great people, great experience. Fantastic experience. Exactly what you expect from this level of dealership. Everyone I worked with went above and beyond to make sure I was taken car Fantastic experience. Exactly what you expect from this level of dealership. Everyone I worked with went above and beyond to make sure I was taken care of. More

Excellent customer service Matt was one of the best salesmen I’ve ever worked with. He was very knowledgeable about the car and Mercedes in general. Victor was also a great help Matt was one of the best salesmen I’ve ever worked with. He was very knowledgeable about the car and Mercedes in general. Victor was also a great help in making the buying process quick and efficient. More

Need more communication. Took 2 weeks to replace a charcoal canister and shut off valve. Had to wait for approval for warranty service also for parts to be delivered. On Wed Took 2 weeks to replace a charcoal canister and shut off valve. Had to wait for approval for warranty service also for parts to be delivered. On Wednesday of the second week could not get any one to return my calls to get a status update. Finally left message for the manager. Called again later and finally got to talk to service rep to get status. Can understand the delay in service but not the lack of prompt communication. More

Polite Kim is friendly, easy to work with and has assisted me twice when I found myself in difficult situations. She explained issues with the engine so I co Kim is friendly, easy to work with and has assisted me twice when I found myself in difficult situations. She explained issues with the engine so I could get a full picture. More

Deciding on my new vehicle. Jerrold did a great job helping my wife and I pick out our new vehicle. He was very friendly and knowledgeable. Mr Kelly was also great with helping u Jerrold did a great job helping my wife and I pick out our new vehicle. He was very friendly and knowledgeable. Mr Kelly was also great with helping us also. Carey completed the financial part, he to was also very friendly and helpful. Keep up the great work guys. More

High quality service with a loaner car while waiting. Part of the reason I choose Mercedes-Benz is for the ease of setting up an appointment and because I get a loaner car to drive while waiting on my car Part of the reason I choose Mercedes-Benz is for the ease of setting up an appointment and because I get a loaner car to drive while waiting on my car to be worked on. The dealership in Little Rock is state of art and much better than anywhere else in town. Everybody at the Little Rock dealership is professional so I enjoyed the experience there compared to anywhere else. Also its actually more affordable than you'd think. More