Mercedes-Benz of Jacksonville

Excellent service as always! We love to bring our car here with the comfort of knowing they know what to do to our car, and how to fix it and best of all, how to treat customers. We love to bring our car here with the comfort of knowing they know what to do to our car, and how to fix it and best of all, how to treat customers. Top-notch! More

In for our first visit and service on our 2023 24' Sprinter Class B RV Van. Felt welcome, great service attention to the Vans issues, Awesome waiting room with a short order cook. Sprinter Class B RV Van. Felt welcome, great service attention to the Vans issues, Awesome waiting room with a short order cook. More

The dealership is very professional, very polite, courteous and caring. I was very pleased with the service. The dealership overall is great! courteous and caring. I was very pleased with the service. The dealership overall is great! More

On our way back to Canada from Fort Lauderdale, we had our vehicle towed to this dealership on a Friday night to have a blown tire replaced. Lucky for us, they have good Saturday hours for parts and servi our vehicle towed to this dealership on a Friday night to have a blown tire replaced. Lucky for us, they have good Saturday hours for parts and service. Even better they were able to source a suitable tire and have us back on the road by early afternoon. To cap it all, Camile has to be the best service advisor we have met in more than 50 years of vehicle ownership. She kept us well informed along the way and was extremely pleasant. In short, she is a true credit to the dealership. This dealership is also a true credit to the Mercedes-Benz brand. This is the second time we have received outstanding assistance from them. Regular customers here are truly blessed to have such a good dealership looking after their vehicles. More

Ali was very attentive and went out of her way to take very good care of my vehicle very good care of my vehicle More

Ali is wonderful. Service excellent. Everyone is very nice and accommodating and extra helpful. Thank you Service excellent. Everyone is very nice and accommodating and extra helpful. Thank you More

We had a break down on I 95 and dealership arranged to have towed. They found the problem and quickly fixed the vehicle. Great service. Our service representative,Bryan Wilson, did a great job. have towed. They found the problem and quickly fixed the vehicle. Great service. Our service representative,Bryan Wilson, did a great job. More

Behar is the best very knowledgeable and caring. He is an asset to this dealership He is an asset to this dealership More

Camile was extremely helpful and informative during the entire process. Great experience all the way around. entire process. Great experience all the way around. More

Customer service was top notch. Jarrod did a good job taking care of all my needs and constantly updating me on the progress of my vehicle. Jarrod did a good job taking care of all my needs and constantly updating me on the progress of my vehicle. More