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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
678 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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678 Reviews of Mercedes-Benz of Jacksonville

July 27, 2024

Germail was amazing in professionalism, workmanship, timeliness and service provided. I was very pleased and will be requesting him for my next service. More

by V.T.B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germail Lapaix
Jul 29, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Germail provided exceptional service at Mercedes-Benz and Sprinter of Jacksonville. Thanks for sharing your positive experience, and we look forward to assisting you again!

July 25, 2024

The dealership is a very nice place. Service advisor Bryan is very knowledgeable, professional and helpful. More

by Cdorsey04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Jul 25, 2024 -

Mercedes-Benz of Jacksonville responded

We're glad to hear Bryan provided you with excellent service at Mercedes-Benz and Sprinter of Jacksonville. Thanks for the positive feedback!

July 24, 2024

Professional and efficient. Truatworthy. The loaner was wonderful. Car drives like a dream now. Thank hou More

by Neerol45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the people listed.
Jul 25, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that you had a professional and efficient experience with us at Mercedes-Benz and Sprinter of Jacksonville. Enjoy driving your car!

July 19, 2024

The customer service is always great with scheduling and repairs. I’ve been a customer for a year in half now. More

by Hvbond4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 22, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that you've consistently received great customer service with scheduling and repairs at Mercedes-Benz and Sprinter of Jacksonville. Thanks for being a loyal customer!

July 19, 2024

Dalton facilitated a seamless, successful experience! He ensured all of my needs were met and consistently provided with me updates. He was very professional and kind. More

by RRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Jul 19, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience! We're delighted to hear that Dalton provided professional and attentive service at Mercedes-Benz and Sprinter of Jacksonville. Enjoy your new vehicle!

July 18, 2024

Good service. I was in and out and had a breakfast sandwich cooked for me while I waited in the lounge More

by Ralevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Jul 19, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear you enjoyed the service and amenities at Mercedes-Benz and Sprinter of Jacksonville. Thanks for sharing your experience!

June 15, 2024

My service, Rick, is terrific! ! Always courteous and car is back on time. Plus I like their breakfast More

by j.burgener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 17, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Rick and the team at Mercedes-Benz and Sprinter of Jacksonville provided you with excellent service. Enjoy those breakfasts!

June 11, 2024

Dalton was very professional and knowledgeable with my vehicle. He did a great job with the warranty company, pricing and process. He is the main reason why we are purchasing a new S-class in the near fut More

by D.Mahatha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, John Pelinski, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner, Barry Lamb
Jun 11, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Dalton provided such excellent service at Mercedes-Benz and Sprinter of Jacksonville. We look forward to assisting you with your new S-class purchase soon!

May 27, 2024

The service is amazing at this dealership. Ali foltz is really a great asset to the team. She is always smiling and always wanting to a second mile service. Thanks for all your help Ali!!!!!! More

by Aarya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Foltz
May 28, 2024 -

Mercedes-Benz of Jacksonville responded

Aarya, we're delighted to hear that Ali provided exceptional service at Mercedes-Benz and Sprinter of Jacksonville. Thanks for sharing your positive experience!

May 26, 2024

Dillon was very helpful providing us with a loner auto after our GLE was towed to the dealership. He reassured us that the car will be repaired and safe. More

by albert.mccaffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Hasty
May 28, 2024 -

Mercedes-Benz of Jacksonville responded

Albert, we're glad to hear Dillon was able to assist you and provide reassurance during your visit. Thanks for sharing your experience with Mercedes-Benz and Sprinter of Jacksonville!

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