Mercedes-Benz of Jacksonville

I have been trying to get a copy of my invoice for over 4 weeks. I know you got hacked, but, I paid for my invoice and need a copy to get reembursed from AAA because of an issue. Please give me a cooy, or I weeks. I know you got hacked, but, I paid for my invoice and need a copy to get reembursed from AAA because of an issue. Please give me a cooy, or I will tell the credit card company I was overcharged for the service. More

Ali, our service rep, was wonderful! The problem was intermittent, but was resolved fairly quickly as you would expect from Mercedes service. The problem was intermittent, but was resolved fairly quickly as you would expect from Mercedes service. More

Germail was amazing in professionalism, workmanship, timeliness and service provided. I was very pleased and will be requesting him for my next service. timeliness and service provided. I was very pleased and will be requesting him for my next service. More

The dealership is a very nice place. Service advisor Bryan is very knowledgeable, professional and helpful. Service advisor Bryan is very knowledgeable, professional and helpful. More

Professional and efficient. Truatworthy. The loaner was wonderful. Car drives like a dream now. Thank hou Truatworthy. The loaner was wonderful. Car drives like a dream now. Thank hou More

Dalton facilitated a seamless, successful experience! He ensured all of my needs were met and consistently provided with me updates. He was very professional and kind. He ensured all of my needs were met and consistently provided with me updates. He was very professional and kind. More

The customer service is always great with scheduling and repairs. I’ve been a customer for a year in half now. repairs. I’ve been a customer for a year in half now. More

Good service. I was in and out and had a breakfast sandwich cooked for me while I waited in the lounge I was in and out and had a breakfast sandwich cooked for me while I waited in the lounge More

My service, Rick, is terrific! ! Always courteous and car is back on time. Plus I like their breakfast ! Always courteous and car is back on time. Plus I like their breakfast More

Dalton was very professional and knowledgeable with my vehicle. He did a great job with the warranty company, pricing and process. He is the main reason why we are purchasing a new S-class in the near fut vehicle. He did a great job with the warranty company, pricing and process. He is the main reason why we are purchasing a new S-class in the near future. I love working with my service advisor and this company. More