Mercedes-Benz of Jacksonville

I would like to thank Bryan and team for doing a great job in fixing my car. They made me feel welcome and the service on my car was done in a day! Wow! Keep up the good work! job in fixing my car. They made me feel welcome and the service on my car was done in a day! Wow! Keep up the good work! More

Mercedes Benz of Jacksonville provides superior service, but it's the standard since I've been using them. I'm an extremely satisfied customer!! but it's the standard since I've been using them. I'm an extremely satisfied customer!! More

Excellent service and great people to have business with. Very professional. An easy transition from one MB to the other Very professional. An easy transition from one MB to the other More

The salesmen Charles was just okay. When mt car was delivered ir had a number of items that were not addressed for being certified. Now I have concerns about your certification proces When mt car was delivered ir had a number of items that were not addressed for being certified. Now I have concerns about your certification process. The car should have been reviewed by the salesman prior to me leaving the dealership. The salesman never invited me for a walk around. Insofar as the sales manager, he never introduced him/herself to me. Tony in finance was a gentleman. Very disappointed, in retrospect l felt they were only introduced in my check. More

The day before we were leaving on a trip, the engine light comes on. Bahar was able to have the car checked and fixed so that we were able to leave as planned..,. Excellent service from our advisor, Bah light comes on. Bahar was able to have the car checked and fixed so that we were able to leave as planned..,. Excellent service from our advisor, Bahar, and the dealership. More

Work was done right away. Recall was professionally done,. That 21point check was a surprise zI wasn't expecting. Getting a car wash at the end was greatly appreciated. Recall was professionally done,. That 21point check was a surprise zI wasn't expecting. Getting a car wash at the end was greatly appreciated. More

Everything was fabulous and Jarrod provided excellent service and went above and beyond my expectations. service and went above and beyond my expectations. More

Took 3 hours to get an oil change and that’s with an appointment. Camile was nice but I was disappointed of how long the service took and they still didn’t have time for the car wash. appointment. Camile was nice but I was disappointed of how long the service took and they still didn’t have time for the car wash. More

Dalton was very good about constant communication and letting me know what was going on with my vehicle and when it would be ready. Very pleased with the service here. A big Thanks to Dalton and the re letting me know what was going on with my vehicle and when it would be ready. Very pleased with the service here. A big Thanks to Dalton and the rest of the crew! More

Consistent EXCELLENT service! Our car was ready when promised and all items and services were completed. Ali is amazing! Our car was ready when promised and all items and services were completed. Ali is amazing! More