Mercedes-Benz of Jacksonville

Very pleasant and professional First time at dealership, excellent visit, didn’t have an appointment but the handled it regardless, gave me a ride to work, driver was very nice and First time at dealership, excellent visit, didn’t have an appointment but the handled it regardless, gave me a ride to work, driver was very nice and professional More

Wade is great! Wade is always a pleasure to work with, never any issues with service or obtaining parts. Wade is very knowledgeable about my car and always gives goo Wade is always a pleasure to work with, never any issues with service or obtaining parts. Wade is very knowledgeable about my car and always gives good advice for maintanance More

Great service I had an oil leak so I scheduled an appointment and to do an early annual service (because I was already takingthe car in). Joey was customer focused I had an oil leak so I scheduled an appointment and to do an early annual service (because I was already takingthe car in). Joey was customer focused with his recommendations and identified issues with my tires. He was understanding and listened to the issues with road noise upon purchase and researched my warranty periods. He set me up with a loaner car and was patient while I was stuck in NYC for work during the winter storm. I came back to a perfect car -no road noise, no oil leak, clean, and smooth driving. Thank you for the awesome service Joey!!! More

Not trust worthy We took our 2006 Mercedes to this dealership to get an estimate for a repair. Our normal mechanic could not preform this repair because he does not h We took our 2006 Mercedes to this dealership to get an estimate for a repair. Our normal mechanic could not preform this repair because he does not have the equipment needed but said the Mercedes Dealership would have the equipment. The dealership quoted us $5000.00+ and the service advisor looked us in the face and lied. He stated that the parts needed were not available "anywhere in the world". Well, we took our vehicle and left. Our regular mechanic said the parts we needed would be about $1000.00 and we found another Mecerdes Mechanic to repair our vehicle for a total of $1720.00. We will not return to Mercedes of Jacksonville and would not recommend this dealership. More

Excellent experience, M/B of Orange park is a great, professional dealership. Waiting while my car was serviced was easy and pleasurable. The dealership has invested much t M/B of Orange park is a great, professional dealership. Waiting while my car was serviced was easy and pleasurable. The dealership has invested much time and effort to make it that way. More

Great and speedy service. They fixed a mercedes I bought from another dealer. They dianosed and repaired in a speedy manner. Staff was polite and willing to answer all question They fixed a mercedes I bought from another dealer. They dianosed and repaired in a speedy manner. Staff was polite and willing to answer all questions or concerns. More

Excellent Service I continue to be impressed by the level of professionalism and service by Fields. Rob Lowe is extremely professional and is able to answer my questio I continue to be impressed by the level of professionalism and service by Fields. Rob Lowe is extremely professional and is able to answer my questions concerning my car services. More

service friendly and fast and great price. I would recommend this dealership to all of my friends. I must say I am very pleased with the service that was per friendly and fast and great price. I would recommend this dealership to all of my friends. I must say I am very pleased with the service that was performed on my vehicle. More

Great service from friendly, professional staff. Went in for a new tire and had no reservation. The rep took care of my car in a timely manor and kept me update from friendly, professional staff. Went in for a new tire and had no reservation. The rep took care of my car in a timely manor and kept me updated throughout the process. It even ended up costing less than I'd anticipated and was faster than going to a tire shop with an appointment. More