Mercedes-Benz of Jacksonville

Service Department Service advisor did a great job of reviewing with me the service that I needed and keep me updated to the progress of my repairs throughout the day. Service advisor did a great job of reviewing with me the service that I needed and keep me updated to the progress of my repairs throughout the day. More

Alexis is great 👍 the whole staff where great my car came back clean and the work was done on time but the best part was the bill was less than anticipated came back clean and the work was done on time but the best part was the bill was less than anticipated More

Rodney was an exceptional service advisor. He took care of everything and I never had to worry about a thing. Would definitely recommend him to everyone! of everything and I never had to worry about a thing. Would definitely recommend him to everyone! More

Finally the tablet and buttons are working properly on 2015 C300 after the computer or radio had been replaced. I have several vehicles because I don’t trade them when I purchase new ones, keeping them fu 2015 C300 after the computer or radio had been replaced. I have several vehicles because I don’t trade them when I purchase new ones, keeping them functioning properly is key and important to me More

Outstanding service advisorStewart, the senior mechanic, Outstanding service advisor Stewart, the senior mechanic, explained the condition of my car and what needed to be repaired . He was extremely thoroug Outstanding service advisor Stewart, the senior mechanic, explained the condition of my car and what needed to be repaired . He was extremely thorough and polite More

New to the area so drove my car for service on 12/10 which I scheduled 12/2 and requested a loaner. After almost an hour I was told no loaners available!!! Rescheduled for 12/16. which I scheduled 12/2 and requested a loaner. After almost an hour I was told no loaners available!!! Rescheduled for 12/16. More

Outstanding sales and service department. Always aware that my time is important to me. Had great experience with Frank Mattar in sales... highly recommend him. He works for you and no pressure. Service h that my time is important to me. Had great experience with Frank Mattar in sales... highly recommend him. He works for you and no pressure. Service has been consistently great. More

I was taken care of the minute I arrived and treated nicely. Wade is very courteous and professional. I was pleased with my experience. I nicely. Wade is very courteous and professional. I was pleased with my experience. I More

great service as always good and outstanding service. Always feel welcomed and the courtesy of staff above all others. Timely delivery of my vehicle and work that shows. than good and outstanding service. Always feel welcomed and the courtesy of staff above all others. Timely delivery of my vehicle and work that shows. thanks More

My service advisor Rodney was exceptional. Excellent communication. And fast service well done by the technician. I would strongly recommend this dealership. Thank you all. communication. And fast service well done by the technician. I would strongly recommend this dealership. Thank you all. More