Mercedes-Benz of Jacksonville

This is the second time my car had not been washed or vacuumed after service. This was a routine maintenance service visit as the car only has 15,500 miles on it vacuumed after service. This was a routine maintenance service visit as the car only has 15,500 miles on it More

My service advisor was professional and courteous. He stayed in contact and provided accurate timing and progress information))) I was treated like a valued customer during my wait))) stayed in contact and provided accurate timing and progress information))) I was treated like a valued customer during my wait))) More

Ray Jones and Drew made our experience incredible. I will be recommending each one of them to my Mercedes Benz owner friends for service needs will be recommending each one of them to my Mercedes Benz owner friends for service needs More

TIRE SERVICE WE CAME TO THE EXPRESS SERVICE AS ONE TIRE OUT OF 4 WE HAD PURCHASED WAS LEAKING AIR. ANDY TROWBRIDGE DID AN EXCELLENT JOB, AS ALWAYS. THEY REPLACED WE CAME TO THE EXPRESS SERVICE AS ONE TIRE OUT OF 4 WE HAD PURCHASED WAS LEAKING AIR. ANDY TROWBRIDGE DID AN EXCELLENT JOB, AS ALWAYS. THEY REPLACED THE TIRE AND WE WERE OUT IN A VERY TIMELY MANNER. HAD A SANDWICH.....GREAT SERVICE AND A GREAT MERCEDES DEALERSHIP...I WILL ALWAYS OWN A MERCEDES!!!!!! More

My service advisor Andy, great job in keeping me advised of the problems with the vehicle..highly recommend this dealership for all your services...thank you of the problems with the vehicle..highly recommend this dealership for all your services...thank you More

5 star customer service to Dennis Blanco and the parts department!!! They went over above to make sure my parts were ordered and serviced in time to have my vehicle in tip top shape to ship overseas. Th department!!! They went over above to make sure my parts were ordered and serviced in time to have my vehicle in tip top shape to ship overseas. Thank you!! More

Staff (especially Ted) are always polite and accommodating. They make my busy life so much easier as the service center for my smart is over an hour away, and this is the closest one. All three accommodating. They make my busy life so much easier as the service center for my smart is over an hour away, and this is the closest one. All three of my smarts have been well cared for! More

Jonthan Hill was an exceptional service writer for Mercedes. I have been using his services for over 5 years now and he has always taken care of me. Mercedes. I have been using his services for over 5 years now and he has always taken care of me. More

Kayla is the best! She ensured that the most important repairs were completed on my car. She went the extra mile to make sure that things were handled while I was on vacation. repairs were completed on my car. She went the extra mile to make sure that things were handled while I was on vacation. More

Behar was very efficient getting me in and out quickly Behar was very efficient getting me in and out quickly while ensuring full and complete service. He was commutative and prompt in informing me of sta Behar was very efficient getting me in and out quickly while ensuring full and complete service. He was commutative and prompt in informing me of status and notification when car was ready. More