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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
797 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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797 Reviews of Mercedes-Benz of Jacksonville

June 17, 2023

Rick was AMAZING 🤩 ! Explained everything perfectly and very professional. He deserves a raise. Great job. More

by daddysgrl1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Adams
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for your 5-stars and shoutout to Rick! all of us at Mercedes-Benz and Sprinter of Jacksonville hope to see you again down the road!

June 17, 2023

Great customer service. Their service department is very helpful and knowledgeable. The staff make us feel welcome. More

by Frederick Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Jacksonville responded

Frederick, thank you for the review! We appreciate your business and hope to see you again at Mercedes-Benz and Sprinter of Jacksonville!

June 14, 2023

Always at all levels great professional experience great job kudos to the whole staff especially Dalton More

by herbied53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner
Report | Print
Jun 14, 2023 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear about your great professional experience at Mercedes-Benz and Sprinter of Jacksonville, Herbie! Thank you for taking the time to share your feedback and recognize Dalton and our entire staff. We truly appreciate your support and hope to assist with all of your automotive needs in the future. Drive safely!

Jun 14, 2023 -

herbied53 responded

Thank you

June 13, 2023

Service is good. The guys are professionals in their field. I am satisfied with their work for van mercedes sprinter!!!! More

by alexmoskovko502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, John Pelinski, Anna Sackel, Josh Tanner, Barry Lamb
Report | Print
Jun 13, 2023 -

Mercedes-Benz of Jacksonville responded

We are blushing! Thanks for sharing this praise for the Mercedes-Benz and Sprinter of Jacksonville Team!

June 09, 2023

Fields always provides exceptional service! Jarrod in service is top notch! Highly recommend him and the Fields Team! More

by Scottreneeadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams
Report | Print
Jun 09, 2023 -

Mercedes-Benz of Jacksonville responded

We're elated that you had an exceptional experience with Jarrod and the entire team at Mercedes-Benz and Sprinter of Jacksonville, Scott. Thank you for your wonderful recommendation - we truly value your support and trust in our team. We look forward to providing you with top-notch service during your next visit!

June 08, 2023

I have received exceptional and consistent service for years. Very satisfied with the quality of work and professionalism. More

by chall81872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germail L.
Report | Print
Jun 08, 2023 -

Mercedes-Benz of Jacksonville responded

We are thrilled to receive your 5-star rating of Mercedes-Benz and Sprinter of Jacksonville! Thank you for your business!

June 06, 2023

Behar is a great service representative to do business with! He is knowledgeable and gives me correct expectations. Behar is efficient at getting my service needs written up, and has a loaner for the d More

by connie.g.terbrueggen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar
Report | Print
Jun 06, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to hear that Behar provided exceptional service during your recent visit to Mercedes-Benz and Sprinter of Jacksonville! Our team appreciates your kind comments about his professionalism, efficiency, and friendly approach. We pride ourselves on providing our customers with high-quality services including loaner vehicles, and food options for brunch so you can have an enjoyable experience while waiting. We appreciate the feedback regarding the pricing and will be sure to take this into consideration moving forward. Thanks for choosing us, we hope to see you again in the future!

June 03, 2023

This time I went home happy. ! ..It looks everything is ok. Joshua even give me a complementary wash car and my car looks amazing! More

by lauradomingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Jun 05, 2023 -

Mercedes-Benz of Jacksonville responded

We're thrilled that Joshua provided you with such a great experience during your visit to Mercedes-Benz and Sprinter of Jacksonville! It's wonderful to hear that your vehicle looks amazing and the complementary car wash was appreciated. We look forward to seeing you again soon.

June 01, 2023

Wonderful service and friendy stuff always happy with their service Behar is the best with his team More

by aferdita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar , Josh Tanner
Report | Print
Jun 01, 2023 -

Mercedes-Benz of Jacksonville responded

It was our pleasure to complete your vehicle's service! Behar and the Mercedes-Benz and Sprinter of Jacksonville team thank you for your business and wish you safe travels down the road!

June 01, 2023

Lee serviced a warranty item on my 2023 S580. I could not possible ask for any better service than I received. More

by pablomarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pelinski, Barry Lamb
Report | Print
Jun 02, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review, Pablo! We appreciate the kind feedback about Lee and hope to see you again at Mercedes-Benz and Sprinter of Jacksonville. Safe travels!

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