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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
676 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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676 Reviews of Mercedes-Benz of Jacksonville

December 10, 2021

Awesome experience dealing with Benz Atlantic! Great customer service from associate Behar and great breakfast More

by Turndee87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Behar
Dec 10, 2021 -

Mercedes-Benz of Jacksonville responded

Thanks for taking the time to write us a great review! It was a pleasure to provide you with service and keep you vehicle running smoothly. We will be sure to pass along your compliments to Behar for the great work. -The Mercedes-Benz and Sprinter of Jacksonville Team

December 03, 2021

We love our favorite dealership Mercedes at Atlantic Blvd Jacksonville, Fl. Sandro Rosaria was top notch in taken care of us. Also you are welcome as soon as you pull up to drop off your car and when you More

by Randy and Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro
Dec 06, 2021 -

Mercedes-Benz of Jacksonville responded

Hi Ann and Randy, we are so pleased that you love it here at Mercedes-Benz and Sprinter of Jacksonville! It makes us happy that our team is always welcoming, helpful, and wonderful to work with. If there's anything else we can do for you, don't hesitate to give us a call.

November 30, 2021

Sal, I appreciate your professional courtesy and time to resolve issues that needed to be addressed in buying the VW Touareg. You did an.outstanding job replacing the battery. Thank you so much! The only di More

by David Hogan
Recommend Dealer
Yes
Employees Worked With
Sal
Dec 01, 2021 -

Mercedes-Benz of Jacksonville responded

David, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Sal and the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back again down the road!

November 20, 2021

Good Service. Great staff. Very customer focused. Blah Blah Blah Blah Blah Blah Blah Blah More

by Tojans
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
Nov 22, 2021 -

Mercedes-Benz of Jacksonville responded

We're very appreciative of your kind feedback. Thanks so much for choosing Mercedes-Benz and Sprinter of Jacksonville!

November 17, 2021

The price quote given for an oil change over the phone was changed/raised at the dealership. More

by 56djaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber
Nov 20, 2021 -

Mercedes-Benz of Jacksonville responded

It's disappointing to hear that you were quoted two different prices for your oil change, and if there was a mistake on our end, I apologize. I would be more than willing to speak with you directly about this matter to ensure that we clear up any confusion. Please give me a call at your convenience. Thank you, Barry Lamb - General Manager - (904) 724-1080

November 07, 2021

The young man that handled my service was Jarrod. He went above and beyond to make sure I was aware of all issues with my vehicle. I had more work done than originally planned. By the end of the day the deta More

by cquewilson3@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tall young man checked me in. Also retrieved my phone from vehicle. Tall young man.
Nov 08, 2021 -

Mercedes-Benz of Jacksonville responded

It makes our day to see that Jarrod went the extra mile to make your experience a great one. Thanks for supporting Mercedes-Benz and Sprinter of Jacksonville and we'll see you next time!

November 01, 2021

Dealership is courteous and efficient. The service team takes the time to share all information with customers. More

by Tmkastner1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton
Nov 02, 2021 -

Mercedes-Benz of Jacksonville responded

Thank you for your confidence in our service team! We are thrilled that you are always so well taken care of here at Mercedes-Benz and Sprinter of Jacksonville and we hope to work with you again down the road.

October 28, 2021

I am very pleased with the service I received on today for my service B I have gained Great rapport what some of the workers that represent his company. Thank you for the courtesy shown. More

by bishopmother60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Behar, Sam, Amber
Oct 28, 2021 -

Mercedes-Benz of Jacksonville responded

It's fantastic to hear that our team has taken the time to make you feel so comfortable during your visits. Getting to know our guests and providing them with caring customer service is always a priority at Mercedes-Benz and Sprinter of Jacksonville! We appreciate you taking a moment to leave us a positive review and look forward to working with you again down the road!

October 22, 2021

My service advisor Drew G. Is awesome and very professional. He always provide great customer service and ensures my car is working and handled properly with care. I was able to get a loaner car More

by gapalmer09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Gilley
Oct 22, 2021 -

Mercedes-Benz of Jacksonville responded

It's great to hear that Drew was professional, helpful, and service oriented. We are proud to have people like Drew on the Mercedes-Benz and Sprinter of Jacksonville team. See you again next time, and thanks for recommending our work.

October 19, 2021

Technician was on time and performed my recall repair in record time. Great service. Thanks More

by Jccauthen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Oct 20, 2021 -

Mercedes-Benz of Jacksonville responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville for your service needs, we look forward to your next visit. Have a great day!

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