Mercedes-Benz of Jacksonville

Amber was outstanding , making my first visit to Mercedes Jacksonville very positive. Everyone was curious and the facility was very clean. Jacksonville very positive. Everyone was curious and the facility was very clean. More

Got car towed, gave me a loaner, got new tire had car cleaned. Great job cleaned. Great job More

Appointment was on time, very helpful service writer, work down quickly and to my satisfaction. On top of that they gave me a better deal than I expected. I will definitely return😎‼️ work down quickly and to my satisfaction. On top of that they gave me a better deal than I expected. I will definitely return😎‼️ More

Sandro who is my service manager is great, very professional and knowledgeable, always A good experience, and keeps you informed as to what is happening with your vehicle, would highly recommend th professional and knowledgeable, always A good experience, and keeps you informed as to what is happening with your vehicle, would highly recommend them! More

Terrible treatment by the service advisor and service manager. Unresponsive no communication about my vehicle, Dropped my car off for brakes and a week later it was done. No updates I had to call and was manager. Unresponsive no communication about my vehicle, Dropped my car off for brakes and a week later it was done. No updates I had to call and was told multiple times but would be done that day and it wasn’t. Very disappointing experience. Poor service and no one takes responsibility . More

It was a great pleasure working with Jackie Figaro. She assisted my daughter (Tymeka) on her car hunt. Thanks to Jackie’s patience, knowledge and caring spirit, she was able to locate and purchase the car assisted my daughter (Tymeka) on her car hunt. Thanks to Jackie’s patience, knowledge and caring spirit, she was able to locate and purchase the car of her dreams. More

The dealership charged me 528 for checking my car I already knew what was wrong with my car prior on taking it to the dealership already knew what was wrong with my car prior on taking it to the dealership More

Honestly the best MB experience I have ever had. Sam was great as was the whole service team. They finally isolated a nagging intermittent issue that had safety implications for me (due to a vision deficie great as was the whole service team. They finally isolated a nagging intermittent issue that had safety implications for me (due to a vision deficiency) which I have tried to resolve for SEVEN years! My shuttle driver was absolutely the best. Great job! More

Joe Rodgers is a terrific service advisor ! He is a pleasure to business with and a huge asset to Mercedes Jacksonville ! pleasure to business with and a huge asset to Mercedes Jacksonville ! More

I had a great service experience from the Mercedes dealership on Atlantic Blvd. I prepaid for valet service on my Mercedes, so the Mercedes’ service staff picked up my car at my home, completed the an dealership on Atlantic Blvd. I prepaid for valet service on my Mercedes, so the Mercedes’ service staff picked up my car at my home, completed the annual service and returned my car to my home promptly and efficiently. The staff were courteous and I was very impressed how smoothly everything was handled. More