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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
712 Reviews
Call Dealership (904) 724-1080
View Awards

10231 Atlantic Blvd

Jacksonville, FL

32225

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712 Reviews of Mercedes-Benz of Jacksonville

March 20, 2023

Got a good priority but still took 3. 5 hrs to replace a front right wheel sensor. More

by bnorlando197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Mong
Report | Print
Mar 21, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for this feedback. While we appreciate your business, we are sorry that your visit took longer than anticipated. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please don’t hesitate to reach out. Thank you, Barry Lamb - General Manager - (904) 724-1080

March 18, 2023

Everything associated with my service on March16-17 was outstanding. Richard, my Service Tech as attentive to all details. More

by Malcolmeverett718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Mar 20, 2023 -

Mercedes-Benz of Jacksonville responded

It's great to hear that Richard took such great care of you! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and for sharing your experience. Safe travels ahead!

March 18, 2023

I was very happy with my service advisor, and the welcoming, and courtesy I received during my visit. More

by Gundy1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee McMillan
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Mar 20, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back again down the road!

March 17, 2023

My advisor- Behar Querimi has been outstanding every time I come to have service done. This dealership has outstanding experience for me. More

by cansecoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar Querimi
Report | Print
Mar 20, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for leaving Mercedes-Benz and Sprinter of Jacksonville this wonderful review and for trusting Behar and our team with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

March 17, 2023

I have been with Mercedes Benz since day 1 & i have all my services done here to my satisfaction More

by reddiva32216.de
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, Josh Tanner
Report | Print
Mar 20, 2023 -

Mercedes-Benz of Jacksonville responded

Thanks for the great review of Mercedes-Benz and Sprinter of Jacksonville! We appreciate your loyal business.

March 15, 2023

Great customer service. Friendly and keeps you updated on the status of work being performed. Very busy place but well-organized and efficient. More

by pattyh.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner, service advisor
Report | Print
Mar 15, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review, Patty! We are so glad to hear that you had a successful service experience working with the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back again down the road!

March 15, 2023

Rick was very helpful and was able to process the checkin quickly and efficiently. I would definitely recommend him as a service advisor. More

by Mgandrade
Recommend Dealer
Yes
Employees Worked With
Rick Adams
Report | Print
Mar 16, 2023 -

Mercedes-Benz of Jacksonville responded

We're thrilled Rick offered prompt professionalism that's earned your confidence! Thanks for all your support of Mercedes-Benz and Sprinter of Jacksonville. Safe travels, and we'll see you next time!

March 14, 2023

Easy to work with and not a lot of pressure to sell you a car in which I like. Rustin has sold me 3 cars now and like doing business with him. More

by Rogerlsmithsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rustin
Report | Print
Mar 15, 2023 -

Mercedes-Benz of Jacksonville responded

All of us at Mercedes-Benz and Sprinter of Jacksonville are pleased to receive your high-star rating! Thank you for your shoutout to Rustin, and we can't wait to see you again in the future.

March 10, 2023

Very helpful and accommodating and the wait was less than anticipated. The waiting room was was very comfortable. The service is always above and beyond expectations. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah, John Pelinski, Josh Tanner
Report | Print
Mar 10, 2023 -

Mercedes-Benz of Jacksonville responded

Linda, thank you for the review! We are so glad to hear that you had a successful service experience working with the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back again down the road!

March 09, 2023

Excellent service would recommend this dealership every time. From walking in the cafe area to seating down with Jackie Figaro my salesperson and then financing the process made me feel at home. This is my More

by feldere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Figaro
Report | Print
Mar 09, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for recommending Mercedes-Benz and Sprinter of Jacksonville! We're absolutely thrilled Jackie could help make you feel at home. Please let us know if there's anything else we can do for you!

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