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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
680 Reviews
Call Dealership (904) 724-1080
View Awards

10231 Atlantic Blvd

Jacksonville, FL

32225

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680 Reviews of Mercedes-Benz of Jacksonville

November 03, 2023

Prompt, courteous service included a video of their vehicle safety check. The service techs know all about your vehicle so they will answer any questions. More

by Garyisland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
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Nov 03, 2023 -

Mercedes-Benz of Jacksonville responded

We're glad to know you appreciated our prompt and courteous service at Mercedes-Benz and Sprinter of Jacksonville. Our team is always here to provide thorough information about your vehicle - thanks for choosing us!

November 01, 2023

Get mail was great and had excellent customer service! I would recommend him and his team! More

by Ecacholonu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germail
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Nov 03, 2023 -

Mercedes-Benz of Jacksonville responded

Thanks for applauding our team's efforts! At Mercedes-Benz and Sprinter of Jacksonville, we are proud to provide premier customer service and we appreciate your recommendation more than words. Until next time, drive safely!

November 01, 2023

Over a 15 year period great Professional friendly and easy to work with Responsive to all requests More

by huntdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Nov 02, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We appreciate your business over the years and will be sure to pass on the kind words. We hope to see you again at Mercedes-Benz and Sprinter of Jacksonville!

October 30, 2023

They are pleasant to deal with, even when we don't agree on the course of action or cost. More

by Red rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan hill
Report | Print
Oct 31, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for this 5-star review of Mercedes-Benz and Sprinter of Jacksonville!

October 29, 2023

Camile was absolutely provided outstanding customer service to during my visit on Friday Atlantic dealership More

by Mackey 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camile
Report | Print
Oct 30, 2023 -

Mercedes-Benz of Jacksonville responded

We're delighted to know that Camile provided outstanding service during your visit at Mercedes-Benz and Sprinter of Jacksonville. Thanks for sharing this positive feedback!

October 26, 2023

Bryan who helped me as I came in was totally helpful and love his smile. So thank you Bryan. More

by gjbw34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan totally helpful , Blair Sharpe, John Pelinski, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner, Barry Lamb
Report | Print
Oct 27, 2023 -

Mercedes-Benz of Jacksonville responded

Thanks for sharing your shout-out for Bryan! We'll be sure to let him know his service stands out. See you next time at Mercedes-Benz and Sprinter of Jacksonville!

Oct 27, 2023 -

gjbw34 responded

Thank you 😊

October 19, 2023

Jonathan Hill is extremely knowledgeable, outstanding customer service and has great time management. Also, a good listener to customer needs. TY C&D More

by C&D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Master Service Advisor - Jonathan Hill
Report | Print
Oct 19, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to know that Jonathan was able to provide you with the excellent experience we strive for. Your feedback about his knowledge and customer service is greatly appreciated! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville.

October 18, 2023

Service was performed accurately and on time. Ali our service rep did an outstanding job. She keot informing us during our time. More

by graylanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Oct 19, 2023 -

Mercedes-Benz of Jacksonville responded

We're glad to know your service experience at Mercedes-Benz and Sprinter of Jacksonville was accurate and timely. Thanks for recognizing Ali's outstanding work, we'll be sure to pass along the praise!

October 16, 2023

Bryan Wilson is an awesome service advisor who always goes the extra mile to create our smiles. More

by maildrop12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wilson
Report | Print
Oct 17, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We are thrilled to hear that Bryan delivered such a successful service experience. Drive safely, and we hope to see you back at Mercedes-Benz and Sprinter of Jacksonville!

October 16, 2023

Best experience I’ve ever had with MERCEDES BENZ…Richard did an outstanding job with my service appointment…strong work all the way around! More

by sleeperdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard…service writer
Report | Print
Oct 17, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to know you had a great experience with Richard during your service appointment at Mercedes-Benz and Sprinter of Jacksonville! Your feedback is much appreciated — thank you!

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