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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
612 Reviews
Call Dealership (904) 724-1080
View Awards

10231 Atlantic Blvd

Jacksonville, FL

32225

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612 Reviews of Mercedes-Benz of Jacksonville

August 15, 2023

Took my car in for routine service, had a loaner waiting, everything went smoothly and all were professional! Highly recommended. More

by Happy chap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon was excellent
Report | Print
Aug 16, 2023 -

Mercedes-Benz of Jacksonville responded

We're glad to know your visit for routine service at Mercedes-Benz and Sprinter of Jacksonville went smoothly! Thanks for the great recommendation, we appreciate it.

Helpful
August 14, 2023

Fast and reliable service, thank you Danny for your experienced work and the advice given More

by sandragcastano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Aug 15, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We appreciate the kind feedback about Danny and hope to see you again at Mercedes-Benz and Sprinter of Jacksonville!

Helpful
August 10, 2023

Dillon was absolutely amazing! He kept us in the loop of everything that was taking place with our vehicle. I appreciate his attention to detail! More

by CWilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
Report | Print
Aug 11, 2023 -

Mercedes-Benz of Jacksonville responded

We're delighted to know Dillon provided you with such a positive experience at Mercedes-Benz and Sprinter of Jacksonville. His attention to detail is one of his strengths! Thanks for your review.

Helpful
August 09, 2023

Expert service completed efficiently and with care. I will use this service again. Danny was very kind. More

by Timberlake3414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Aug 09, 2023 -

Mercedes-Benz of Jacksonville responded

Your kind words about Danny are much appreciated! The team at Mercedes-Benz and Sprinter of Jacksonville looks forward to serving you again in the future!

Helpful
August 06, 2023

Cost too high agent was good at explaining problems mechanic spilled something on the interior More

by michaelmeg23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pelinski, Josh Tanner
Report | Print
Aug 07, 2023 -

Mercedes-Benz of Jacksonville responded

Michael, I am sorry to read this feedback. We strive to deliver professional service at a competitive price, and it is concerning we left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to improve your experience. If you are willing, please contact me directly. Thank you, Josh Tanner - Service Manager - (904) 777-5900

Helpful
August 06, 2023

Excellent costumer service. Behar work with my warranty company and did great. Good work guys. More

by ARMELINO 79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar Qerimi
Report | Print
Aug 07, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We appreciate the kind feedback about Behar and hope to see you again at Mercedes-Benz and Sprinter of Jacksonville. Safe travels!

Helpful
August 04, 2023

Excellent service everything was on point and prompt hands down i wouldn't go anywhere else More

by Michael.oneal29@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar
Report | Print
Aug 07, 2023 -

Mercedes-Benz of Jacksonville responded

Michael, it's great to read you are happy with your service experience! Thank you for leaving Mercedes-Benz and Sprinter of Jacksonville a five-star review, and we'll see you down the road.

Aug 07, 2023 -

Michael.oneal29@yahoo.com responded

Excellent service

Helpful
August 03, 2023

Rick was very professional and easy to work with. Helpful and quick to respond to questions and get me answers. It was a pleasure working with him More

by craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard (Rick). .. I think his last name is Adams
Report | Print
Aug 04, 2023 -

Mercedes-Benz of Jacksonville responded

We're glad to know you had a positive experience with Rick here at Mercedes-Benz and Sprinter of Jacksonville. Our team is always here to provide professional service and quick responses. Thanks for your review!

Helpful
August 01, 2023

Staff is very professional and their customer service is amazing. Behar is super attentive and helpful. More

by ERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar Qerimi
Report | Print
Aug 02, 2023 -

Mercedes-Benz of Jacksonville responded

We're delighted to know that you had an amazing experience with our team, especially Behar. Thanks for choosing Mercedes-Benz and Sprinter of Jacksonville!

Helpful
July 26, 2023

Micah was great hit me in and out quickly and the bill was close to what he quoted More

by Wildchildcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Report | Print
Jul 27, 2023 -

Mercedes-Benz of Jacksonville responded

We are delighted to read about your positive experience with Micah and the team! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and for sharing your support. Drie safely!

Helpful
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