Back

Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
679 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

Directions

By Type

679 Reviews of Mercedes-Benz of Jacksonville

February 03, 2024

Dillon was a pleasure to work with today, he had us in/out of the dealership in less than 1 1/2 hours and also spent some time with us in helping us to understand the technology and connectivity of the More

by Kmitaboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
Feb 05, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to know that Dillon was able to assist you efficiently and effectively at Mercedes-Benz and Sprinter of Jacksonville. We hope you enjoy your new vehicle's technology!

January 31, 2024

They always meet expectations ! Behar is the best. I don’t think he knows the word “no”! Have had great experiences at Fields! More

by Torid98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar
Feb 01, 2024 -

Mercedes-Benz of Jacksonville responded

It's great to know that Behar and our team at Mercedes-Benz and Sprinter of Jacksonville consistently meet your expectations. We appreciate the positive feedback!

January 26, 2024

Ali is amazing. I brought my sprinter in for an oil change. I expected to come back a couple days later to pick it up and much to my excitement, it was done in less More

by avk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Jan 26, 2024 -

Mercedes-Benz of Jacksonville responded

We're so glad to know that you had a great experience with us at Mercedes-Benz and Sprinter of Jacksonville! It's wonderful to see how much you appreciated Ali's professionalism and efficiency. Thanks for the positive feedback, we look forward to seeing you again soon!

January 25, 2024

Professional, friendly and a good job every time. Have bought a couple of cars here and always take them for maintenance. More

by Cgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Williams
Jan 25, 2024 -

Mercedes-Benz of Jacksonville responded

We're glad to know you've had consistently positive experiences with us at Mercedes-Benz and Sprinter of Jacksonville! We appreciate your trust in our team for both purchases and maintenance!

January 24, 2024

Great service SPD service friendly staff gray facilities, he was the best experience ha ha in a dealership service department More

by Edmarc1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner
Jan 25, 2024 -

Mercedes-Benz of Jacksonville responded

We're glad to know you had a great experience with our service department at Mercedes-Benz and Sprinter of Jacksonville. Thanks for the feedback!

January 20, 2024

Excellent service. I will buy my vehicles wherever my service rep works. He is that good. Jonathan Hill is the benchmark that everyone should strive to be. He has taken More

by Gmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
Jan 22, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to know that Jonathan has been providing you with excellent service for the past 20 years at Mercedes-Benz and Sprinter of Jacksonville. We look forward to continuing this relationship in the future!

January 20, 2024

This morning, my Mercedes-Benz had its Flex B service accomplished in the “New Express Shop” within a 2 hour window of time. I originally was going to get a “courtesy” loaner, but instead enjoyed a cour More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
Jan 22, 2024 -

Mercedes-Benz of Jacksonville responded

We're glad to know that you had a positive experience and found the service efficient. It's great to see Jonathan was able to assist you well during your visit at Mercedes-Benz and Sprinter of Jacksonville. Thanks for sharing this review!

January 17, 2024

It was truly my pleasure to work with Camille throughout the maintenance process. Camille was very professional and truly patient in executing the work. Thank you Camille. More

by Easyday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Sackel, Josh Tanner
Jan 18, 2024 -

Mercedes-Benz of Jacksonville responded

We're glad to know that Camille was able to provide you with a great experience during your maintenance process at Mercedes-Benz and Sprinter of Jacksonville. Your kind words are much appreciated, thank you for sharing!

January 13, 2024

Ali was great a corner stone for your company and department o will be using her again very professional and the customer service unequal More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Jan 15, 2024 -

Mercedes-Benz of Jacksonville responded

Ray, we're so glad to know that Ali provided you with such great service at Mercedes-Benz and Sprinter of Jacksonville. We look forward to working with you again in the future!

January 13, 2024

Mercedes Benz of Jax is a great dealership for all my service needs and with top-notch people. More

by Joedavidson05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wilson
Jan 14, 2024 -

Mercedes-Benz of Jacksonville responded

It makes our day to see reviews like this, Joe! Thank you from the Mercedes-Benz and Sprinter of Jacksonville Team. Until next time!

...
13
...