Mercedes-Benz of Jacksonville

On our way back to Canada from Fort Lauderdale, we had our vehicle towed to this dealership on a Friday night to have a blown tire replaced. Lucky for us, they have good Saturday hours for parts and servi our vehicle towed to this dealership on a Friday night to have a blown tire replaced. Lucky for us, they have good Saturday hours for parts and service. Even better they were able to source a suitable tire and have us back on the road by early afternoon. To cap it all, Camile has to be the best service advisor we have met in more than 50 years of vehicle ownership. She kept us well informed along the way and was extremely pleasant. In short, she is a true credit to the dealership. This dealership is also a true credit to the Mercedes-Benz brand. This is the second time we have received outstanding assistance from them. Regular customers here are truly blessed to have such a good dealership looking after their vehicles. More

Ali is wonderful. Service excellent. Everyone is very nice and accommodating and extra helpful. Thank you Service excellent. Everyone is very nice and accommodating and extra helpful. Thank you More

We had a break down on I 95 and dealership arranged to have towed. They found the problem and quickly fixed the vehicle. Great service. Our service representative,Bryan Wilson, did a great job. have towed. They found the problem and quickly fixed the vehicle. Great service. Our service representative,Bryan Wilson, did a great job. More

Behar is the best very knowledgeable and caring. He is an asset to this dealership He is an asset to this dealership More

Camile was extremely helpful and informative during the entire process. Great experience all the way around. entire process. Great experience all the way around. More

Customer service was top notch. Jarrod did a good job taking care of all my needs and constantly updating me on the progress of my vehicle. Jarrod did a good job taking care of all my needs and constantly updating me on the progress of my vehicle. More

Everything was great but had trouble with transport home had to wait an hour and. It was too expensive had to wait an hour and. It was too expensive More

My car came back the same dead battery no oil or fluids,I paid $1515 for nothing paid $1515 for nothing More

Ali is fantastic! A pleasure to deal with. She kept us informed before and after our service. We are planning an extended trip in our Sprinter and as the unit was used A pleasure to deal with. She kept us informed before and after our service. We are planning an extended trip in our Sprinter and as the unit was used we wanted the entire motor and chassis gone over. We were pleased that there weren’t as many repairs as was anticipated. The video of the inspection was a great and unexpected surprise, thank you Ervis (?). There was plenty of work to be done and it was done in 2 days! More

I am happy with the service I have received from the dealership the explain the service done dealership the explain the service done More