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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
612 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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612 Reviews of Mercedes-Benz of Jacksonville

September 09, 2023

Mercedes-Benz of Jacksonville is fantastic. I have been a customer for over 10 years. More

by RobertsBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill rocks! He gives my wife and I the beat customer service hands down.
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Sep 11, 2023 -

Mercedes-Benz of Jacksonville responded

Robert, thank you for being a Mercedes-Benz and Sprinter of Jacksonville customer for over ten years! We are proud to provide you with a five-star service you can count on. See you next time!

Helpful
September 07, 2023

They have the best customer service ever. They go above and beyond to meet your needs. More

by Mstaurus50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byran
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Sep 08, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to hear the Mercedes-Benz and Sprinter of Jacksonville team always exceeds your expectations. Thank you for taking the time to share this fantastic review!

Helpful
August 31, 2023

Professionalism epitomized. Accurate diagnostics and timely repairs. Highest quality workmanship. Most personal service team. I appreciate you! More

by Dr Hentschel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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Sep 01, 2023 -

Mercedes-Benz of Jacksonville responded

We're delighted to know that you had a positive experience with our team at Mercedes-Benz and Sprinter of Jacksonville! We pride ourselves on quality workmanship and timely service so it's wonderful to receive this feedback. Thanks for sharing your appreciation!

Helpful
August 30, 2023

Home service is a great idea. Danny arrived on time and completed the service work in Bout an hour. He did everything that the service dept usually does for the same price. I d More

by LWB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny. Maintenance
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Aug 30, 2023 -

Mercedes-Benz of Jacksonville responded

We're glad to know that you found our home service convenient and efficient! It's great to see Danny was able to provide the same level of care as in-store. Thanks for choosing Mercedes-Benz and Sprinter of Jacksonville. We appreciate your support!

Helpful
August 24, 2023

Incredible service, No appointment and got me in without any problems. Great Job bt the Team. More

by redsled67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
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Aug 24, 2023 -

Mercedes-Benz of Jacksonville responded

We love to hear that you had such an excellent experience with the Mercedes-Benz and Sprinter of Jacksonville team! Thanks for taking the time to share your feedback, we truly appreciate it.

Helpful
August 24, 2023

As my new Service Advisor I was impressed by the professionalism that was exhibit by Johnathan. We need more people in the industry like him. JOB WELL DONE! More

by CSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan service advisor
Report | Print
Aug 24, 2023 -

Mercedes-Benz of Jacksonville responded

We're glad to know that you had a positive experience with Jonathan, our Service Advisor at Mercedes-Benz and Sprinter of Jacksonville. We appreciate your feedback and look forward to serving you again in the future!

Helpful
August 24, 2023

No surprise…always a very good service, fast and well done. The valet service is very convenient. More

by schopineau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
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Aug 25, 2023 -

Mercedes-Benz of Jacksonville responded

It's our pleasure to consistently provide fast, quality, and convenient service at Mercedes-Benz and Sprinter of Jacksonville! Thanks for the 5-star review!

Helpful
August 23, 2023

Member since 2015, good team. ..quick response and no run around. Rick is fair and honest More

by Lpitts68
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
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Aug 23, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for being a loyal client of Mercedes-Benz and Sprinter of Jacksonville. Rick and the team appreciate your support!

Helpful
August 23, 2023

They are thorough, polite and get things done efficiently. Ready to answer all service questions More

by jjelias1
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
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Aug 23, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for leaving Mercedes-Benz and Sprinter of Jacksonville a five-star review! It means the world to know you are happy with our services.

Helpful
August 15, 2023

Very Professional and it doesn't take them a long time to complete your service on your vehicle....❤️ More

by NealyW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Aug 16, 2023 -

Mercedes-Benz of Jacksonville responded

Nealy, we're glad to know you had a positive experience with our service team at Mercedes-Benz and Sprinter of Jacksonville. We always aim for efficiency without compromising quality!

Helpful
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