Mercedes-Benz of Huntsville

I had a great experience, from the sales man to the finance everything was done fast and professionally! Great staff!! finance everything was done fast and professionally! Great staff!! More

My purchase was perfect. Very professional and excellent service. Already ordered another car from Greg. Very professional and excellent service. Already ordered another car from Greg. More

This is my 1st Mercedes! !!!! Greg made the process soo easy for me I didn't feel pressured to buy which meant the most to me.Jane is also the BEST!! You would definitely be d !!!! Greg made the process soo easy for me I didn't feel pressured to buy which meant the most to me.Jane is also the BEST!! You would definitely be doing yourself a disservice by not choosing Mercedes of Huntsville and Greg as your salesman More

I found this dealership to be exceptional in its appearance, courtesy and customer service satisfaction! appearance, courtesy and customer service satisfaction! More

Where to start? ? By far the best car buying experience ever. Greg went above and beyond to get me in the car of my dreams. He kept me updated with offers, price cha ? By far the best car buying experience ever. Greg went above and beyond to get me in the car of my dreams. He kept me updated with offers, price changes...he was truly happy to get us in the car, not only for the sale, also because he knew how bad we wanted it! HIGHLY RECOMMEND yall to check him out at Mercedes Benz Huntsville! Huge used car selection... More

Very professional with "top notch" customer service. Greg Horton and Genna Cecil are the very BEST!! Greg Horton and Genna Cecil are the very BEST!! More

Great custom service, I highly recommend him and look forward to working with him again in the future! forward to working with him again in the future! More

Greg was extremely helpful. I wasn't sure what to expect and I really wasn't sure that a Mercedes was what I wanted. Greg walked me through the process and what I felt was most I wasn't sure what to expect and I really wasn't sure that a Mercedes was what I wanted. Greg walked me through the process and what I felt was most important was that he never pressured me to buy. This was a completely new car-buying experience for me! He's great! More

Over the past twenty years, my husband and I have purchased five Mercedes vehicles from various dealerships. All but the most recent (from Huntsville) were purchased as brand new. In my experience, purchased five Mercedes vehicles from various dealerships. All but the most recent (from Huntsville) were purchased as brand new. In my experience, buying a car is generally a hassle, with plenty of wasted time, exhausting sales pitches and half-truths told. Dealing with Greg Horton at Mercedes Benz Huntsville has renewed my faith in the idea that customer service is not dead! We purchased from him a one year old, low mileage, certified pre-owned GLA 250 for my daughter, and the process could not have been more seamless. From his first contact, including an immediate phone call and then Duo call to view the vehicle up close (since I was two states away), Greg was the utmost professional. He provided prompt answers to all of my questions and was available via phone, text and email. In the time it took two other dealerships to get back to me on inventory, Carfaxes, and answered questions, Greg had sent me an entire “package” on the car via email, arranged a call with the finance manager, provided a shipping quote, and ultimately sent a FedEx with all of the paperwork. His manager, Max Martin, even followed up with a call to make sure everything had run smoothly. One week later, the vehicle showed up in my driveway, showroom quality, and exactly how Greg had described it to me. Oh, and with a generous “goodie” box with a backpack, water bottles, and a blanket. I had never received a thank you gift for any of the NEW vehicles I had purchased over the past twenty years! Needless to say, I was pleasantly surprised with the entire buying process. Greg was friendly, professional, responsive, courteous, honest, prompt, and helpful. It was a fantastic experience dealing with him and Mercedes Huntsville. We will be back! More