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Mercedes-Benz of Huntsville

Huntsville, AL

4.7
624 Reviews

6520 University Dr NW

Huntsville, AL

35806

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624 Reviews of Mercedes-Benz of Huntsville

May 11, 2022

Nice place- looked at cars there before I decided. Ordered my car and Greg took care of everything. More

by carih
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Horton
May 10, 2022

I wanted the car that is very hard to find. And Greg Horton was a tremendous help in my getting a good deal. The dealer was very patient and trusting with my being out of state and doing ever More

by Andrea Callaway
Recommend Dealer
Yes
Employees Worked With
Greg Horton
May 10, 2022

Best experience I have had purchasing a car. Great dealership. Vehicle only had one FOB when traded, Greg told me that parts will order one for me. I'll go back to this dealership for my next pu More

by bobgant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Samadani, Greg Horton
May 04, 2022

Absolutely wonderful staff to work with! Couldn't be happier! Worked with us on the price and gave us a great deal! More

by emhill57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nicely, Ryan Rousell, Jane, Amir, Greg Horton
May 03, 2022

I drove a loaner SUV and fell in love 🥰 with it. Greg found a matching model and my husband bought it for me!!! Oh so happy with my new GLC. More

by Alicia M Heathington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Horton
April 27, 2022

From the moment I walked in the dealership- I felt like I became the most important person there. Even though I was waiting on my salesman, multiple other staff made sure I was comfortable and had everything More

by Kesnkay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genna Cecil, Greg Horton
April 21, 2022

The salesman was fully knowledgeable about the vehicles and the dealership was very friendly and accommodating. More

by Kmorland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genna Cecil, Greg Horton
April 15, 2022

Mercedes-Benz of Huntsville has the best customer service I’ve seen in a long time. Greg Horton was very thorough, quick to respond, and went above and beyond for us. We will definitely return to Greg and th More

by sarahkcarpenter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Horton
April 12, 2022

Greg was amazing and very understanding! ! Can’t wait to do the process over again! More

by Olivia Crutcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Horton
March 26, 2022

Greg Horton is the best & should be recognized for excellent customer service. He knew what this car meant to me & notified s as soon as it arrived. Thank you Greg! Customer Service award with us! More

by mcleanpb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genna Cecil, Greg Horton
Mar 26, 2022 -

mcleanpb responded

I cannot thank you enough for notifying my husband that the car I designed had arrived. I am so happy with it. You absolutely deserve the Customer Service award for communication, attention to detail, and overall great customer service!

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