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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,444 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,444 reviews

July 31, 2009

I am sorry I am just completing this survey. We went on vacation the day after the purchase and this is my first time on my home email. My husband forwarded to my office and I could not open the survey. I More

by tdemick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
July 02, 2009

Barry was extremely knowledgeable about the Mercedes model in which I was interested. He went over the features with me twice, which helped me make my decision to purchase the car. He was extremelty h More

by tomalty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London, Austin Shemon
July 01, 2009

Excellent dealership, period. The sales and service are 2nd. to none. Give Barry your next sales opportunity and Marty your service needs, you will be glad to have encountered both of these gentlemen. Yo More

by S & A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London, Marty Gillions
May 27, 2009

I was very impressed with the overall professionalism and knowledge of my Sales Representative and the excellent Customer Service that Hagerstown Mercedes-Benz provides to their customers! I will continue More

by KathyNeighbers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
April 27, 2009

Barry is a top notch representative for Mercedes Benz. He treated us in the utmost professional manner. We knew we made the right decision when we purchased our Mercedes Benz. He took the time to revie More

by ltiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
April 20, 2009

Great sales, great dealer, overall could not beat the price. And the service was professional. We assessed over 100 cars including Lexus, Cadillac and others. When dealing with Carmax, the original price More

by rporter3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry
March 28, 2009

Dear MB of Hagerstown -- Sorry that it took so long to Dear MB of Hagerstown -- Sorry that it took so long to give you feedback. We had a wonderful experience pruchasing our car from you, and would rec More

by boomorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin, Wes and a gentleman in finance whose name we do not recall
March 22, 2009

Great atmosphere...a pleasure to do buisness with MB of Hagerstown. Have purchased two certified used Mercedes Benz and was treated with great respect and courtesy even though I was purchasing used vehi More

by ks4ii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
March 19, 2009

I stopped by to just look as I had not really made up my mind what I really wanted. Barry London met me in the lot and discussed why I was there and helped me to get my thinking together. We looked around More

by Johnwc6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
March 19, 2009

I had an outstanding experience at MB of Hagerstown. I initially went there to look at a used BMW that I saw on their website. However, I never even drove it after I saw a used E350 that had just arrived More

by pack7t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
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