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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,426 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,426 reviews

March 19, 2009

I stopped by to just look as I had not really made up my mind what I really wanted. Barry London met me in the lot and discussed why I was there and helped me to get my thinking together. We looked around More

by Johnwc6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
March 19, 2009

I had an outstanding experience at MB of Hagerstown. I initially went there to look at a used BMW that I saw on their website. However, I never even drove it after I saw a used E350 that had just arrived More

by pack7t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
March 19, 2009

This dealer was very motivated to find me the vehicle that I wanted (price, financing, features) and not necessarily the one they wanted. I appreciated this attention to my needs and felt like I was a v More

by gripley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Harbert, Jim, Alex
March 19, 2009

I had been looking for a quality pre-owned BMW for more than 2 years when I found a 525xi at MBH. The car was beautful and the staff was excellent. Barry London was great to work with and Austin Shemon d More

by htmsbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London and Austin Shemon
August 01, 2008

Been doing business with this outfit for 10+ Years. Great dealer, not the cheapest ever but you get what you pay for. Purchased 8 cars betweeen my family, all have been good and reliable. Sometimes i More

by hotbuddaloving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 4
May 07, 2005

We bought a used CLK430 Convertible from Richard at Mercedes in Hagerstown. We had the most pleasent experience. Working with Richard was fantastic. We received a great price for the CLK and they gave More

by RDK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Paden
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