Mercedes-Benz of Hagerstown

Unequivocally the best service **in the world.** Communication is excellent, price is spot on, and Tom always does excellent work on our '83 300TD. Work was performed in extremely timely fashion an Communication is excellent, price is spot on, and Tom always does excellent work on our '83 300TD. Work was performed in extremely timely fashion and perfectly. I can't say enough great things about this service department! More

Richard went out of his way to make sure the vehicle was the one I wanted and that I knew everything about it. I bought another vehicle from him 2 1/2 years ago and had a very positive experience with him the one I wanted and that I knew everything about it. I bought another vehicle from him 2 1/2 years ago and had a very positive experience with him and that vehicle. The dealership has a very good service program and the one time I had to have work done that lasted a day they gave me a loaner car which I appreciated. More

Barry London was friendly, knowledgeable and very timely in our dealings with him. Michael was also very knowledgeable and helpful. Justin (in finance) was organized, efficient and a pleasure to deal with in our dealings with him. Michael was also very knowledgeable and helpful. Justin (in finance) was organized, efficient and a pleasure to deal with. I really appreciated the fact that everyone was assertive but not overly pushy. I would highly recommend this dealership! More

Very good experience, working with Mike and the dealership was positive. I have fallen short of closing a deal with Mercedes Bena of Hagerstown on two previous occassions but Mike was very attentiv dealership was positive. I have fallen short of closing a deal with Mercedes Bena of Hagerstown on two previous occassions but Mike was very attentive to our deal and followed up very courteously. They replaced the windshield on our E-350 although we could find no problem. It had a small crack that we had missed. More

Typical car buying experience in that salesperson would go 'to the back' to talk to the manager about getting us the best deal, but I expected that from the beginning. With that said, our salesperson and t go 'to the back' to talk to the manager about getting us the best deal, but I expected that from the beginning. With that said, our salesperson and the manager did worked with us on a deal we were satisfied with. Staff was friendly but professional. Quick processing and delivery. I would definitely recommend MB of Hagerstown. More

It has been a pleasure to work with Barry. We came in for It has been a pleasure to work with Barry. We came in for service on our C240 and after picking up our vehicle we talked to Barry about moving up to It has been a pleasure to work with Barry. We came in for service on our C240 and after picking up our vehicle we talked to Barry about moving up to E-Class. We had questions about a certified E-Class. He was patient in answering all our questions. Even though our car wasn't new, he treated us as if we bought a 2011. We never received this treatment with our other two new Mercedes at our previous dealership. We are very pleased with his character as a salesperson and his respect that he has shown us. We are sure to return to Mercedes Benz of Hagerstown for our next vehicle. Thanks Barry! Harold and Elaine Did I mention too, that the service department is by far the best and efficient. Good job Alex and crew. More

Very professional sales and service departments. Very informative. Have bought several vehicles here and they back up their product with service. Other dealers do not and this is why I purchased vehicle informative. Have bought several vehicles here and they back up their product with service. Other dealers do not and this is why I purchased vehicle here. Will continue to do buisness at MB Hagerstown More

I am 55 years old and by far this was my most enjoyable car purchase ever. I have a MB Dealership wthin 15 minutes of my home but because of the level of service and dedication of Barry London, chose to de car purchase ever. I have a MB Dealership wthin 15 minutes of my home but because of the level of service and dedication of Barry London, chose to deal with MB of Hagerstown, more than 225 miles away. More

I love this dealership. We own 2 Mercedes, one we bought in Chicago and the other at the MB of Hagerstown, MD. We are always treated with the utmost respect and our vehicles are taken care of very well. I in Chicago and the other at the MB of Hagerstown, MD. We are always treated with the utmost respect and our vehicles are taken care of very well. I use to take my S-class to Tyson's Corner, however over and over again, they would rip me off, they're customer service stinks. After using Hagerstown MB Dealership, I will not let anyone else touch our vehicles. In fact when we purchase a 3rd Benz, we will purchase from Richard Paden, who is the best sales person and he knows how to take care of his customers, through relationship building, honesty and just good customer service. Also, at this dealership, I have met some great people that come from near and far to have this dealership service their car. We have continued to be friends even after meeting in the service waiting area. Know that is a family felt environment. More

Great Experience!!! I needed a new car and Richard was just great. My other car was going to need repairs and I wanted to upgrade. Richard said he would have a newer model in a week. I waited to get it just great. My other car was going to need repairs and I wanted to upgrade. Richard said he would have a newer model in a week. I waited to get it and when it arricced I was sold. Thanks, Kenny White More