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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,444 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,444 reviews

August 20, 2010

Purchased a new Benz today from MB of Hagerstown. This is my 2nd new car in less than 3 years. My experience was absolutely wonderful. I am a customer for life. The service, sales, and all the employees are More

by Tlcarroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Paden
August 20, 2010

Richard Paden sold me my dream car. He was professional, knowledgeable and respectful. He gave me the best deal in town. I convinced my boyfriend to buy one because he was driving my new car around and he d More

by jeane0046
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Paden
August 20, 2010

Our family has driven Mercedes Benz automobiles for nearly 40 years. We have purchased numerous cars from this dealership and its previous owners. Our experience on this occasion was no different tha More

by Don Risser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Paden and Justin Herbert
August 17, 2010

The experience I had was extraordinarily superb! Richard worked with me to find the vehicle that truly met my needs. His attention to detail and fabulous customer service showed me he truly cared about ME, More

by egaskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard and Austin
August 09, 2010

Barry was Great to work with, and he explain the MB L350... in a very positive way so we ended up buying the car.Barry was not a pushy sales person, and he knows how to explain thing on the car with gr More

by rajraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
August 08, 2010

The experience was so much nicer than I expected. This is the first car I have bought since my husband passed away. I heard horror stories about women buying a car, but I remembered that 9 years ago, I had a More

by patricia anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
August 06, 2010

I worked with Mike for several weeks to find the right low mileage, late model, high quality used car. I purchased an 07 Cadillac DTS from him and could not be more satisfied with the vehicle, price, tra More

by belljimp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
August 04, 2010

I have purchased Mercedes Benz autos since 1986 initially in Boston, Ma, Arlington, Va, then Hunt Valley, Md. No where did the staff and specificaly Andre Taylor treat my interest to solve a vehicle require More

by Bob Priest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Taylor
August 04, 2010

The sales representative and the dealership as a whole were very helpful through the entire process. I needed to turn in a Lexus a week before my new Mercedes E was available from the port and the dealer More

by TRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrechik, Michael Lavrenchik
August 04, 2010

Barry made the experience so much fun, yet very informative and professional. We came to the dealership thinking of buying a Mercedes. Barry helped us to understand why it was, in fact, a smart dec More

by tieshadj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
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