Mercedes-Benz of Hagerstown

The following is the reason why we have rated this dealership so highly. Our internet search for a Mercedes within a radius of 100 miles brought us to Hagerstown dealership that had the car we were l dealership so highly. Our internet search for a Mercedes within a radius of 100 miles brought us to Hagerstown dealership that had the car we were looking for with low milage and the options we were interested in . Our next step was to call them to inquire more information. Mr. Wes Whetstone answered all of my questions without being aggressive . I wanted to find out the bottom price before we made the one-hour trip. He was very candid in terms of coming very close to my offer and telling me that he would work with us. After visiting the dealership, he went over the car and even changed the front grill to make my wife happy at a minimum cost to us. On the next trip, when we went there to pick up the car, he personally spent almost an hour to go over every feature of the car and answered our questions very patiently. we left the dealership happy about our experience in the entire car shopping process. I always thought purchasing a used car was a headache and a game playing hassle. I was proven wrong at Hagerstown Mercedes dealership especially the way we were treated by Mr. Wes Whetstone. I will recommend this dealership and Mr. Wes Whetstone to my family and friends who may be in the market to buy a new or used Mercedes. Glen and Fariba G. More

What a refreshing change to deal with someone with the professionalism and humility of Barry London. Often times in this car game one hears a lot of BS. Not this time. Barry really sets the standard for professionalism and humility of Barry London. Often times in this car game one hears a lot of BS. Not this time. Barry really sets the standard for service and integrety. True honesty is easy to spot and we spotted it with Barry right off the bat and through out the whole transaction. More

Purchased a new Benz today from MB of Hagerstown. This is my 2nd new car in less than 3 years. My experience was absolutely wonderful. I am a customer for life. The service, sales, and all the employees are my 2nd new car in less than 3 years. My experience was absolutely wonderful. I am a customer for life. The service, sales, and all the employees are truly exceptional!! I will be back! Richard Paden is outstanding. I highly recommend him. More

Richard Paden sold me my dream car. He was professional, knowledgeable and respectful. He gave me the best deal in town. I convinced my boyfriend to buy one because he was driving my new car around and he d knowledgeable and respectful. He gave me the best deal in town. I convinced my boyfriend to buy one because he was driving my new car around and he did. Thanks to Richard now I and only I can drive and enjoy my dream car. I would definitely recommend Richard to all my friends and family. Sincerely, Jeanette Wright More

Our family has driven Mercedes Benz automobiles for nearly 40 years. We have purchased numerous cars from this dealership and its previous owners. Our experience on this occasion was no different tha nearly 40 years. We have purchased numerous cars from this dealership and its previous owners. Our experience on this occasion was no different than before--first class all the way. We will continue to be loyal Mercedes Benz of Hagerstown customers. Don Risser More

The experience I had was extraordinarily superb! Richard worked with me to find the vehicle that truly met my needs. His attention to detail and fabulous customer service showed me he truly cared about ME, worked with me to find the vehicle that truly met my needs. His attention to detail and fabulous customer service showed me he truly cared about ME, the customer, and not just another sale. I would return to see Richard anytime I am in the neighborhood! Austin was a pleasure to work with as well. He was detailed in his explaination of all the closing paperwork and made the sale feel effortless. Thanks guys...YOU'RE THE BEST!!! If anyone needs a Mercedes, or just need to experience what TRUE customer service really is...then a visit to Mercedes Benz of Hagerstown is the place to go! More

Barry was Great to work with, and he explain the MB L350... in a very positive way so we ended up buying the car.Barry was not a pushy sales person, and he knows how to explain thing on the car with gr L350... in a very positive way so we ended up buying the car.Barry was not a pushy sales person, and he knows how to explain thing on the car with great detail. We did not know what type of car we wanted or what the MB has to offer. We also didn’t haggle on the price too much the dealer ship matched the price of our friend in NJ. More

The experience was so much nicer than I expected. This is the first car I have bought since my husband passed away. I heard horror stories about women buying a car, but I remembered that 9 years ago, I had a the first car I have bought since my husband passed away. I heard horror stories about women buying a car, but I remembered that 9 years ago, I had a good experience with this dealer. I took a chance and I am very happy. More

I worked with Mike for several weeks to find the right low mileage, late model, high quality used car. I purchased an 07 Cadillac DTS from him and could not be more satisfied with the vehicle, price, tra low mileage, late model, high quality used car. I purchased an 07 Cadillac DTS from him and could not be more satisfied with the vehicle, price, transaction, sales staff and the overall friendliness of the dealership. MB of Hagerstown, MD and Mike Lavrenchik are a great combination. I would highly recommend them to anyone lookin for a new or used luxury vehicle. J. Bell More

I have purchased Mercedes Benz autos since 1986 initially in Boston, Ma, Arlington, Va, then Hunt Valley, Md. No where did the staff and specificaly Andre Taylor treat my interest to solve a vehicle require in Boston, Ma, Arlington, Va, then Hunt Valley, Md. No where did the staff and specificaly Andre Taylor treat my interest to solve a vehicle requirement with as much professionalism as they. Andre's superior knowledge of the car, my needs, and his interest in follow through are exemplary of only the highest standards of professional salemanship. I would gladly recommend Andre to any colleague or friend knowing that he would deliver for them as well as he provided superior service to me. Bob Priest More