Mercedes-Benz of Hagerstown

I would just like to say that working with Mike was a complete pleasure. Mike never pushed the sale like most sales persons. I told him what I was looking for and he happened to have one very close to wh complete pleasure. Mike never pushed the sale like most sales persons. I told him what I was looking for and he happened to have one very close to what I wanted in stock. There were a few things that the car in stock did not have on it but Mike never tried to push me into buying that particular car, this was a deciding factor in the end when I did purchase the car. Mike actually sold my wife on the Mercedes brand by his great knowledge on the safety aspects of your vehicles,(THANK GOD)the Mercedes looks so much better in my garage than the Kia she was set on buying. One last thing that helped the sale of this car is your service department and the way it is run, my wife can't say enough about the staff and how well she was treated when she had service done on our first Mercedes which by the way was purchased at your dealership. Thanks again for a wonderful buying experience. More

Hagerstown Mercedes-An Excellent Experience! After Hagerstown Mercedes-An Excellent Experience! After much research, my wife convinced me to take a look at a 2010 Mercedes SLK300 she found at Merced Hagerstown Mercedes-An Excellent Experience! After much research, my wife convinced me to take a look at a 2010 Mercedes SLK300 she found at Mercedes-Benz of Hagerstown. We arrived and were greeted by Wes Whetstone, who showed us the car. It was nearly flawless, single owner, and had less than 6K miles. Wes threw us the keys and we were off. I was pleasantly surprised by how smooth, precise, and powerful the little car was! My wife was smitten. After a bit of negotiation, Wes not only gave us the exact deal (price and trade-in) that we wanted, but also found great financing for the vehicle. We came back for delivery and Wes treated us with a grand tour of the car's features and controls in the pristine "launch garage." Soon we were off into the sunset. We give Wes and Mercedes of Hagerstown an A+ in sales, service, and quality. Now I've got to find a Benz for me!! More

Barry was great to work with and made our experience at this dealership a pleasure. Barry came in early on his morning off to meet us on our schedule. We would recommend Barry and this dealership to all. this dealership a pleasure. Barry came in early on his morning off to meet us on our schedule. We would recommend Barry and this dealership to all. More

Pros: Great dealership with friendly staff. Wes has been a great salesman to work with. I look forward to conducting business with him again. Cons: During a previous car purchase there, I had difficult a great salesman to work with. I look forward to conducting business with him again. Cons: During a previous car purchase there, I had difficulty getting a callback from Austin in the Finance Department regarding very basic information. He had not returned my message for at least 2 weeks. More

Barry was a pleasure to do business with while shopping for a car the past couple of weeks. Very professional and knowledgeable. Persistent but not pushy. Would recommend Barry to anyone that is looking fo for a car the past couple of weeks. Very professional and knowledgeable. Persistent but not pushy. Would recommend Barry to anyone that is looking for a car. More

when I walked into the dealership, my mind was already made up to buy another brand. We are good friends with the sales manager's father, so we went in. I was not interested in a test drive I just wanted made up to buy another brand. We are good friends with the sales manager's father, so we went in. I was not interested in a test drive I just wanted to get in and out. Mr. Buchanan got me in a ML and Wes did the test drive with me. Long story short, I bought the ML two days later because the color I wanted was on the way! Thanks guys, Tanja J Burton More

I have purchased many new and used vehicles in the past, this was by far the best experience I have had. Wes was friendly, sincere and did not put the usual sales pressure on you. He went out of his way to this was by far the best experience I have had. Wes was friendly, sincere and did not put the usual sales pressure on you. He went out of his way to make us feel welcome. He was also very knowledgable regarding all aspects of the vehicle. More

low pressure environment and helpful, friendly staff. Attractive dealership with very competitive pricing. very accomdating with options we wanted on our car. good selection on the lot. Attractive dealership with very competitive pricing. very accomdating with options we wanted on our car. good selection on the lot. More

We bought ML350 BlueTec. This is the second car we have bought from this dealership in two years. Both times we dealt with Barry London, who is very friendly, customer focused, and honest. If we are ever bought from this dealership in two years. Both times we dealt with Barry London, who is very friendly, customer focused, and honest. If we are ever in the market for a new Mercedes car in future, we will certainly contact Barry. overall we had a very good experience. More

This is my second Mercedes Benz purchase from this dealer. They are super efficient and the personnel are most courteous, informative and just all around fantastic. Fast and efficient always. Both dealer. They are super efficient and the personnel are most courteous, informative and just all around fantastic. Fast and efficient always. Both the first salesman I dealt with some years back and Mr. Michael Lavrenchic are top notch profesioonals. I would recommdn Mercedes Benz of Hagerstown to anyone. More