Mercedes-Benz of Hagerstown

Just have to say i buy a lot of used cars, been to a lot of dealers, and yes they are the best. I worked with Barry London, Great guy easy to deal with. He even sent me a video of the car i was going to loo of dealers, and yes they are the best. I worked with Barry London, Great guy easy to deal with. He even sent me a video of the car i was going to look at, so theire was no guessing on what i was going to see. I will be back again. Thanks again guys!! More

My experience with both Richard and Austin was very good. Overall experience with Mercedes-Benz of Hagerstown was a great experience for my wife and I. In the past 10 years (I believe it was 10 years), we Overall experience with Mercedes-Benz of Hagerstown was a great experience for my wife and I. In the past 10 years (I believe it was 10 years), we always had very good care from your dealership and will keep coming back. The quality of the Mercedes-Benz goes without saying. Our last car (S320) was 13 years old with over 170K miles. Although I was not initially happy with the trade-in price, the car itself served us very well. We look forward to enjoying the E320 diesel. We've only had the car since Monday (May 30th) and my wife has already stated how she loves it. The clearity of the hands free phone is outstanding. The Blue Tec Diesel is everything we thought it would be and more with power to spare. More

Andre was very knowledgeable about the S and SL Class vehicles we reviewed. He spent several hours with us, first going over a 2011 S550 and all of its features and available options in detail. He explai vehicles we reviewed. He spent several hours with us, first going over a 2011 S550 and all of its features and available options in detail. He explained multiple buying options and fully answered every question both my wife and I raised. On the way out, we spotted a 2007 SL550 in superb condition with only 17,000 miles; Andre explained everything on this car too. More

Service personnel were professional, courteous and everything went well. That's what I expected and I was not dissapointed. Compared to other dealerships and their customer service personnel that I h everything went well. That's what I expected and I was not dissapointed. Compared to other dealerships and their customer service personnel that I have dealt with in the past, MB of H'town are truly exceptional. More

It was very convenient to have my car picked up. I had some work being done on a batheroom, on my back porch and in my back yard. I was unable to leave at this time. Everything was ok, except that my ca some work being done on a batheroom, on my back porch and in my back yard. I was unable to leave at this time. Everything was ok, except that my car was returned 'empty' and on reserve. I almost was afraid to drive to the gas station for fear of running out of gas. I guess times are tough for Mercedes. More

A/C was not working. Took my C280 in to get it checked out. It was determined that the condenser needed to be replaced. Alex Folz worked very hard to get all the necessary replacement parts and the repair out. It was determined that the condenser needed to be replaced. Alex Folz worked very hard to get all the necessary replacement parts and the repairs done in a timely manner. Car was done ahead of schedule. More

My husband and I were looking at mercedes for 3 weeks and saw one on the hagerstown lot.We met Mike Lavenchik that first visit,and immediately felt a connection.Mike kept in contact with us for 2 weeks prior saw one on the hagerstown lot.We met Mike Lavenchik that first visit,and immediately felt a connection.Mike kept in contact with us for 2 weeks prior to purchase.He was very personable and informative.We recently got married and were on our honeymoon,and when we returned we had talked to the general manager of hagerstown dealership.Mike also made us aware of the low interest rate they could get.We arrived at the dealership on a monday night late and Mike had already prepared the car for test drive.My husband and I test drove the car and were very interested.We told Mike what payment we could make.That night almost past closing Austin and Mike worked diligently to get us what we wanted.They never once gave the impression we were holding them past closing time,it was all about pleasing us.My husband and I were very satisfied with the service. More

Our experience at this dealership was outstanding. Our Our experience at this dealership was outstanding. Our salesman Mike and the rest of the staff made us feel comfortable. Mike was very patient and Our experience at this dealership was outstanding. Our salesman Mike and the rest of the staff made us feel comfortable. Mike was very patient and kind with our many test drives. We will recommend this dealership to anyone who wants a great vehicle and a no pressure atmosphere. Thank you for everything , we will purchase from here again. Mark and Tina More

I had such a wonderful experience at Mercedes-Benz of Hagerstown. When I went to the dealership, I was hoping to trade-in an older model vehicle and get a Certified Pre-Owned Mercedes Sedan. Within a mat Hagerstown. When I went to the dealership, I was hoping to trade-in an older model vehicle and get a Certified Pre-Owned Mercedes Sedan. Within a matter of hours, my hope became a reality! I worked directly with Barry London in sales. He was efficient and insightful, and the test drive of the vehicle was thorough and informative. I felt so blessed to work with the entire crew at the dealership. They worked diligently to set-up financing and make my experience enjoyable and exciting! I would recommend this dealership to anyone!!! More

It was a very good experience. The sales representative was informative and friendly. I had the car in a very timely manner (less than twenty-four hours).It was prepped and cleaned with attention to detai was informative and friendly. I had the car in a very timely manner (less than twenty-four hours).It was prepped and cleaned with attention to detail. I would easily return to this dealership and sales reresentative Mike Lavrenchik. More