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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,462 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,462 reviews

August 24, 2011

I would like to give special thanks to Wes Whetstone, Sales & Leasing Consultant and Staff of Mercedes-Benz of Hagerstown for leasing our vehicle through your dealer and Mercedes-Benz Finanical Company. More

by Bernard West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
August 24, 2011

I am very pleased with my relationship with MB of Hagerstown. The entire establishment is friendly, engaging and helpful. I am very impressed with their attention to detail and their commitment to a More

by sstahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
August 17, 2011

Barry London was very friendly, curteous and knowledgeable about the cars. We highly recommend him and the dealership. He was very good in explaining everything and understood exactly what we we More

by reginaandben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
August 12, 2011

Wes was an excellent sales rep and very knowledgeable. The dealership has a very good location, easy to find. We were very pleased with our overall purchase. More

by eccole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
August 12, 2011

Wes Was Great!! After working with me for over a week. He found me the car I wanted at the price I wanted!!! I would highly reccomend Wes!! Thanks Wes for everything! More

by cathywantz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Wetstone
August 11, 2011

I had a 2006 Lexus RX400H that I wanted to trade for a new car. Had driven Lexus cars since 1988. I went to Mercedes of Hagerstown to investigate options other than Lexus. I met Mr. Andre Taylor who spent More

by cwinkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Taylor
August 09, 2011

Overall, my experience at Mercedes Benz of Hagerstown was very good. My questions were answered and my request for a vehicle with specific features was met. I would not hesitate to recommend Mercedes Benz More

by kbricker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London, Robert Buchanan
August 08, 2011

Highly recommend Barry London at Mercedes Bentz in Hagerstown for your sales person. He spent weeks in helping us narrow down the kind of car that fit our life style and budget by keeping in contact b More

by moonstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : barry london
August 06, 2011

This Dealership was wonderful! I live in Virginia so I actually purchased my car over the phone. The sales team was great in every way plus they gave me the best deal of the 3 MB dealerships I had contac More

by SLH6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London Robert Buchanan
August 05, 2011

Was very pleased with the personal service given by our sales rep Wes Whetstone. He explained everything in detail, was very friendly and made me feel welcome. Just hours earlier I had received very poor s More

by symanntha3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
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