Mercedes-Benz of Hagerstown

Salesperson was polite and helpful. I was not ready to buy vehicle on the first evening that I stopped, and Steve was not overly persistent but remained helpful. Steve emailed me information regarding an buy vehicle on the first evening that I stopped, and Steve was not overly persistent but remained helpful. Steve emailed me information regarding another vehicle i was considering at another dealership for comparative purposes. The dealership was professional and very customer service oriented. More

Barry London is great. His great service and attention to details is what brought me back to this dealership after my wife purchased her Mercedes from him. Customer service is extremely important to me, and details is what brought me back to this dealership after my wife purchased her Mercedes from him. Customer service is extremely important to me, and I can honestly say that Hagerstown Mercedes Benz beats all the rest. I traded in a 2011 Camaro for a CLK 350, and I know it has only been 3 days but I know I have made the right choice. I would highly recommend this dealership, and would also recommend you ask for Barry while there. More

Michael was very personable and friendly. He took great care when we had to wait an extended time when the financial rep was backed up. care when we had to wait an extended time when the financial rep was backed up. More

good experience. i beleive the dealership will look after us in the future. i think that the personal service is somehting that is lost in other large dealers after us in the future. i think that the personal service is somehting that is lost in other large dealers More

Mike did a great job helping us understand the difference between leasing and buying. We had to make a decision between repairing vs. buying / leasing. No high pressure! Just facts and information to help between leasing and buying. We had to make a decision between repairing vs. buying / leasing. No high pressure! Just facts and information to help us make a good decision. The whole process was smooth and easy. More

Barry was very helpful with my vehicle selection. He showed me what was available based on the options I wanted and the year I was interested in. Barry and I worked together on what was best for me for showed me what was available based on the options I wanted and the year I was interested in. Barry and I worked together on what was best for me for several weeks before I found the right vehicle. We went on several test drives and he was very accommodating and patient with me. After purchasing my vehicle, I left the dealership stressfree and pleased. More

We were looking for a used Mercedes and Mike Lavrenchik was our salesman. He was very friendly, very polite, and very knowledgeable. Great sense of humor and the ability to put the customer at ease. The us was our salesman. He was very friendly, very polite, and very knowledgeable. Great sense of humor and the ability to put the customer at ease. The usually unpleasant and sometimes painful experience of buying a used car was actually a relaxing and pleasant experience. Mike was reasonable in the negotiations over the price and did not use the sales techniques that are designed to put the customer at a disadvantage. He stayed after his normal workung hours to complete the sale, which we really appreciate. At the end of the transaction we felt that not only did we acquire a car we really like, but also made a friend in the person of Mike. The business manager was competent, relaxed and informative. He also impressed us with how well he was able take us through the signing of all of the paperwork. All in all, a good experience. Walter and Doloress. More

Overall Experience was Very Good, Staff was Professional and Efficient. My only issue has to do with the "Detailing" of the Car, which I will speak with the Dealership directly about... I would highly rec and Efficient. My only issue has to do with the "Detailing" of the Car, which I will speak with the Dealership directly about... I would highly recommend this Dealership to anyone seeking a Vehicle! More

I am very happy with my SUV. I would purchase another vehicle from this dealership. Everything was ready to go when I arrived to purchase the car and the buying process went smoothly. vehicle from this dealership. Everything was ready to go when I arrived to purchase the car and the buying process went smoothly. More

My experience with Younger Motors (Mercedes Division) was extremely positive. It involved a fairly complicated transaction where my father was buying a new Mercedes and I was buying his old one. The staff extremely positive. It involved a fairly complicated transaction where my father was buying a new Mercedes and I was buying his old one. The staff is very friendly and makes you feel welcome and comfortable. Barry London was terricic to work with. He doesn't employ "high pressure" tactics that I have often encountered with other car salesman. Barry is also very knowledgeable when it comes to what he is selling, takes the time to explain things, and goes the extra mile. Overall, a great experience! More