Back

Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,462 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
Contact Dealership

1955 Dual Highway

Hagerstown, MD

21740

Directions

By Type

Showing 2,462 reviews

October 29, 2011

This is the 3rd mercedes I've bought at Mercedes of hagerstown. I must say Barry London and Rob Buchanon went above and beyond during the sales process I got the car I wanted and the payment I wanted a More

by DaleFletcher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London Robert Buchanon
October 24, 2011

Mr Wetstone was very professional and friendly. He worked closely to arrive an acceptable price. He was very helpful in explaining and setting up the new car and its functions. I would highly recommend him. More

by vdatta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
October 22, 2011

This was our second Mercedes from Mercedes Benz of Hagerstown, and the experience has been outstanding each time. Both Wes Whetstone and Robert Buchanon were friendly, knowledgeable, and interested i More

by thoffner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone, Robert Buchanon
October 19, 2011

We just purchased our third car from Mr. Lavrenchik and each time has been a great experience. This last visit took less than an hour at the dealership! He even came in on his day off to work with us!! Tha More

by julesorrn
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchick, Michael Lavrenchik
October 18, 2011

This is the third vehicle I've purchased from Mercedes Benz of Hagerstown. I'd been looking at various Volvo and BMW models but was drawn back to Mercedes because of this dealership and the quality of th More

by labsmom
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry Londomn
October 16, 2011

This is not the first MB that we have bought from this dealership, and it won't be the last! Mainly because of the professional staff, including managers. Barry London is an exceptional, detail oriented More

by nssaif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London, Robert Buchanan
October 14, 2011

The friendliest dealership I have ever worked with in buying a vehicle. Barry London was knowledgeable about the vehicle and was able to show us what every feature did on the vehicle. At most dealerships More

by jspike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
October 10, 2011

Most individuals are very cognizant of what they spend Most individuals are very cognizant of what they spend and with whom they spend it with. I work for my money and I rarely spend it with those who I d More

by fparousis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone/ Rob Buchanan
October 10, 2011

Excellent experience. Jacquelinyn did a great job helping with selection and delivering the car. Justin and Rob were great at going over the buy options and final paperwork. Very satisfied. More

by jhershey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquelyn Payne
October 10, 2011

Mike was a very good sales person. He was able to give me the time I needed to think about what I wanted to do. I came in on a Thursday evening not sure what car I wanted to buy. He helped evaluate and appra More

by demynted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
...
216
...