Mercedes-Benz of Hagerstown

This Dealership was wonderful! I live in Virginia so I actually purchased my car over the phone. The sales team was great in every way plus they gave me the best deal of the 3 MB dealerships I had contac actually purchased my car over the phone. The sales team was great in every way plus they gave me the best deal of the 3 MB dealerships I had contacted. My car was ready when I arrived just signed the papers my salesman, Barry London went over the basic features of the car and I was off. I would highly recommend Barry and this dealership! More

Barry London was so helpful and knowledgable. He worked not only on our time frame but also our price range. He assisted us in finding the perfect ML550 for our family and we couldn't have asked for a smo not only on our time frame but also our price range. He assisted us in finding the perfect ML550 for our family and we couldn't have asked for a smoother transition from our old car into our new Mercedes. After leaving Mercedes and going with Cadillac we in 2010 it didn't take us long to see we had to go back to the Mercedes family. Barry London is a perect example of why we came back to the Mercedes family. Service, price and customer service is outstanding. Thank you Barry and Mercedes Benz of Hagerstown for all you have done. Rich and Kim Rosenberry More

Was very pleased with the personal service given by our sales rep Wes Whetstone. He explained everything in detail, was very friendly and made me feel welcome. Just hours earlier I had received very poor s sales rep Wes Whetstone. He explained everything in detail, was very friendly and made me feel welcome. Just hours earlier I had received very poor service from the Nissan dealer up the street and decided to check this place out. Glad I did, the next day I drove off the lot with a 2011 E350! More

It was a real pleasure working with Barry London. He was knowledgeable about the car we bought. He showed patience ,expertise and there was no pressure which really clinched the sale.We saw the car Thursday knowledgeable about the car we bought. He showed patience ,expertise and there was no pressure which really clinched the sale.We saw the car Thursday and drove it home on Saturday. We are very satisfied customers and even recommended a car to our son in law. More

I will start by saying I am not your typical MB buyer and from the first phone contact to the final sale I was treated with respect I couldn't get at a chevy dealer. The whole experience made it a pleasure t from the first phone contact to the final sale I was treated with respect I couldn't get at a chevy dealer. The whole experience made it a pleasure to buy the car. The aftercare has been top notch also. More

Mike did a wonderful job describing the features and Mike did a wonderful job describing the features and benefits of the car! He was patient with answering our questions and took his time with us and w Mike did a wonderful job describing the features and benefits of the car! He was patient with answering our questions and took his time with us and we did not fell that we was being rushed through. It was a busy day but he took the time to make us feel special. Thanks to the whole staff at your dealership the buying experience was a pleasant one! And just because we talked with Mike and made our dealings with Mike we know that there was many people behind the scenes to help make it all happen! Thanks Terry and Tim Berkley More

Very happy with Mercedes-Benz of Hagerstown! I love my new car and the service and professionalism of the staff at this dealership. Very pleasant experience all the way around! Highly recommend!! new car and the service and professionalism of the staff at this dealership. Very pleasant experience all the way around! Highly recommend!! More

very good experience,, worked well with the price negotiations and met my needs on my used 2005 corvette,they were very friendly and provided very fast service,,it was a pleasure to deal with this f negotiations and met my needs on my used 2005 corvette,they were very friendly and provided very fast service,,it was a pleasure to deal with this fine group of salesmen,, thank you More

Salesperson was professional. No pressure, made you feel welcome. Next time I shop for a car I will go to this dealership 1st before I would look anywhere else welcome. Next time I shop for a car I will go to this dealership 1st before I would look anywhere else More

The customer service was terrific. It was personable and low pressure. Mike and Barry (who filled in while Mike was on vacation) took their time and were willing to show me all the features of my vehicle. low pressure. Mike and Barry (who filled in while Mike was on vacation) took their time and were willing to show me all the features of my vehicle. I have had my other benz serviced there too and the service dept was extremely helpful as well. Great experiernce! More