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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,462 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,462 reviews

November 23, 2011

This was our first Mercedes and they made the sales, ordering and delivery process an easy and pleasent experience. The information that we were told from the beginning did not change and we were kept w More

by JBuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London and Rob Buchanan
November 15, 2011

Great dealership! Michael was very down to earth and professional. This is the 3rd car I have leased/purchased from this dealership and I have nothing but good things to say about them and Michael. I More

by cnmiyeager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Michael Lavrenchik
November 13, 2011

Wow! I just purchased a used vehicle from Mercedes Benz of Hagerstown. My husband and I were extremely impressed with our whole experience from start to finish when we purchased our vehicle. Barry London More

by sdale0011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London, Rob Buchanan
November 13, 2011

THIS WAS THE BEST BUYING A CAR EXPERIENCE THAT I HAVE EVER HAD. THEY GAVE ME A GREAT PRICE FOR THE CAR I PURCHSED. THE SALE PERSON STEPHEN WAS VERY NICE THROUGH THE WHOLE DEAL. THE CAR DEALERSHIP WAS More

by jadixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : stephen ames and austin
November 09, 2011

Over the past several years, we have purchased 3 cars from Mike. He is always very helpful and knowledgable about the vehicles. We have always been able to count on him to help us negotiate a great dea More

by Gene123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
November 08, 2011

I really enjoyed working with Barry. I thought I knew what I wanted to buy when I arrived but found out they had other cars to choose from and he was very helpful in making a selection. I would recomme More

by rcraig44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
November 07, 2011

It is liking buying a used car from Costco. Simple, straight forward, upfront best price. No hazzle and no pressure. Tried 2 SUVS. Selected ML350 and it is awesome. Mike Lavrenchik is fabulous. Mr. Buc More

by Parthasarathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
November 03, 2011

We lesed a 2012 Mercedes ML350 from Wes Whetstone in Hagerstown about 2 weeks ago. He was very nice & gave us a good deal. He was very easy to get in touch with. More

by ayshaaslam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
October 31, 2011

We have now purchased 3 new cars from Mike and have always been very happy with the results. He greets us with open arms and goes out of his way to make our visit comfortable. He readily addresses ou More

by vcoleman16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
October 29, 2011

We went to have our 2005 350ml serviced but instead bought a new car. Both the service department and the sales team were very pleasant and helpful. More

by aileen henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
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