Mercedes-Benz of Hagerstown

when I walked into the dealership, my mind was already made up to buy another brand. We are good friends with the sales manager's father, so we went in. I was not interested in a test drive I just wanted made up to buy another brand. We are good friends with the sales manager's father, so we went in. I was not interested in a test drive I just wanted to get in and out. Mr. Buchanan got me in a ML and Wes did the test drive with me. Long story short, I bought the ML two days later because the color I wanted was on the way! Thanks guys, Tanja J Burton More

I have purchased many new and used vehicles in the past, this was by far the best experience I have had. Wes was friendly, sincere and did not put the usual sales pressure on you. He went out of his way to this was by far the best experience I have had. Wes was friendly, sincere and did not put the usual sales pressure on you. He went out of his way to make us feel welcome. He was also very knowledgable regarding all aspects of the vehicle. More

low pressure environment and helpful, friendly staff. Attractive dealership with very competitive pricing. very accomdating with options we wanted on our car. good selection on the lot. Attractive dealership with very competitive pricing. very accomdating with options we wanted on our car. good selection on the lot. More

This is my second Mercedes Benz purchase from this dealer. They are super efficient and the personnel are most courteous, informative and just all around fantastic. Fast and efficient always. Both dealer. They are super efficient and the personnel are most courteous, informative and just all around fantastic. Fast and efficient always. Both the first salesman I dealt with some years back and Mr. Michael Lavrenchic are top notch profesioonals. I would recommdn Mercedes Benz of Hagerstown to anyone. More

We bought ML350 BlueTec. This is the second car we have bought from this dealership in two years. Both times we dealt with Barry London, who is very friendly, customer focused, and honest. If we are ever bought from this dealership in two years. Both times we dealt with Barry London, who is very friendly, customer focused, and honest. If we are ever in the market for a new Mercedes car in future, we will certainly contact Barry. overall we had a very good experience. More

The Car was cleaned and waxed and in perfect condition for our inspection and test drive. Barry London was very personable and well informed about the car and its history. The purchase process went very for our inspection and test drive. Barry London was very personable and well informed about the car and its history. The purchase process went very smoothly with a good price and excellent loan terms. We came from Fauquier County Virgina and the staff stayed after working hours to ensure a smooth completed purchase. This allowed us to drive the vehicle home without having to return for further paper work or final cleaning. The used car warranty of two months and 2,000 miles is double what I am used to, that is a nice extra. All in all it was a very pleasant experience. We love the car. We would recommend Barry and the dealership to any one looking for a very nice used car. More

great experience! Barry was so kind and informative and made sure I was comfortable with the process of purchasing a new car. he kept me informed and was great at making sure I had a pleasant experience. made sure I was comfortable with the process of purchasing a new car. he kept me informed and was great at making sure I had a pleasant experience. More

The mb of hagerstown has assisted our needs beyoud normal. With great service and excellent support service .This is why our family we be back for many more purchases. normal. With great service and excellent support service .This is why our family we be back for many more purchases. More

I found the dealership through an online listing. After several prompt and polite conversations I finally made the trek to visit Stephen Ames and the Hagerstown MB dealership. Once on-site I was quickly g several prompt and polite conversations I finally made the trek to visit Stephen Ames and the Hagerstown MB dealership. Once on-site I was quickly greeted at the door and the dealership and salesforce's commitment to the customer became obvious. I would recommend anyone contact the dealership and more specifically, Stephen Ames. This was by far the easiest transaction I've had to date and I would not hesitate to deal with them again. A+. More

My experience at MB of Hagerstown was great. Barry London was very knowledgeable and completely worked around my schedule and kept me apprised when the cars I was interested in arrived. He spent a lo London was very knowledgeable and completely worked around my schedule and kept me apprised when the cars I was interested in arrived. He spent a lot of time going through all the options in the car so I was very familiar with it when I drove off the lot. This is my third purchase from them and there is a reason I keep coming back. The service department is also stellar. More