Mercedes-Benz of Hagerstown

We really appreciated Wes's approach. He was very attentive and easy to work with. We got the deal we wanted without having to haggle. Enjoyed the overall experience at Hagerstown. attentive and easy to work with. We got the deal we wanted without having to haggle. Enjoyed the overall experience at Hagerstown. More

I went to the dealership to specifically look at a used vehicle on their lot. From the moment I walked in until the moment I purchased that specific vehicle, the dealership was wonderful. Both Barry and M vehicle on their lot. From the moment I walked in until the moment I purchased that specific vehicle, the dealership was wonderful. Both Barry and Mike were knowlegdeable, kind and friendly. Eventhough I was not purchasing an expensive, shiny new Mercedes they treated as if I was. Barry took the time to explain in detail everything about the car and if he didn't know, he called that dealership to find out. I have not been in for service yet so I can't speak of that yet but I have no doubt that I will be impressed. More

Wes was very helpful from the very beginning three days Wes was very helpful from the very beginning three days ago. He responded to our first request by way of the 'Net within 10 minutes. He gave us e Wes was very helpful from the very beginning three days ago. He responded to our first request by way of the 'Net within 10 minutes. He gave us excellent information about the car and quickly found a certified pre-owned car that is in all respects similar to a brand new vehicle. When we traveled to Hagerstown today Wes honored every detail that he had previously promised - no whiff of "bait-and-switch" nor convenient vagueness about earlier promises. He is entirely ethical, and also a very engaging gentleman who made the whole day into a truly enjoyable and memorable experience. More

We dealt with Wes for the purchase of a used 2011 Mercedes C-300. Wes was awesome. He was friendly, left me alone to make our own decision. No high pressure or xx. I dealt with 4 dealerships and Mercedes C-300. Wes was awesome. He was friendly, left me alone to make our own decision. No high pressure or xx. I dealt with 4 dealerships and his kindness, trust and allowing us to make our own decision made me go with this dealership. After purchase he remained sincere and thankful and went over the car button by button with us. I would recommend highly! More

Mike was very friendly and knowledgable. He worked very hard to get us the best deal on our new 2012 Mecedes ML350.We are return customers and will deffinetly be back when we need another car. Thanks Mike! hard to get us the best deal on our new 2012 Mecedes ML350.We are return customers and will deffinetly be back when we need another car. Thanks Mike! You rule! More

We worked with West to buy a used Acura TL in late December. We negotiated the price via email, and when we arrived at the dealership, Wes had everything ready to go. The car buying experience took n December. We negotiated the price via email, and when we arrived at the dealership, Wes had everything ready to go. The car buying experience took no more than thirty minutes. We were in and out, with a new car! Wes was very responsive by phone and email, very cordial, and easy to work with. Wes responded immediately to all phone calls and emails, which is a big plus when you are in the car shopping process. The car was immaculately clean when we arrived for the purchase. We highly recommend working with Wes and Mercedes-Benz of Hagerstown. More

I was looking for a vehicle to meet a specific short term need. Barry London addressed that need, was helpful in addressing all of my questions, was eager to assist and made the entire process of buying a ca need. Barry London addressed that need, was helpful in addressing all of my questions, was eager to assist and made the entire process of buying a car as easy as possible. I will be back to the dealership and to Barry again in the future. More

We have been looking for a second car for some time and the service the MB dealer gave us was outstanding compared to the other once we have been visiting before. We did test drive a number of cars and we the service the MB dealer gave us was outstanding compared to the other once we have been visiting before. We did test drive a number of cars and we did get different options. Barry helped us find a car that meets our standards and needs. We are very pleased with the service and help provided for us in the complete chain from first contact to final delivery of the car. We will most likely come back to the Hagerstown MB dealer for further purchaces. More

Barry London was an exceptional sales consultant and we received the best possible price for our trade in and GLK 350 we purchased.Overall, we had a great experience at Mercedes-Benz of Hagerstown. received the best possible price for our trade in and GLK 350 we purchased.Overall, we had a great experience at Mercedes-Benz of Hagerstown. More

Fast call back from an internet query followed by complete information about the vehicle. The information was completely accurate. Negotiations were smooth and pleasant. Test drive and delivery the s complete information about the vehicle. The information was completely accurate. Negotiations were smooth and pleasant. Test drive and delivery the same day. Salesman was Barry London who had superior knowledge about the product and was completely professional and completely helpful. Robert Buchanen, the sales manager, also was straight forward and a pleasure to deal with. I drove over 250 Miles (one way) to get to the dealership and would do it again in a heartbeat. I am completely satisfied with the personnel, the dealership and the product. More