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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,463 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,463 reviews

May 03, 2012

I am so thrilled to have worked with Michael Lavernchik for my first Mercedes-Benz. His knowledge and personal touch with his costumer service was unparallel. I will without question come back for my nex More

by elrluffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael lavrenchik
May 02, 2012

This is the best experience I have ever had buying a vehicle. Barry London went above and beyond. I couldn't have asked for more. More

by rickcorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2012

Bought new MB, and sales representative was wonderful. He was friendly, knew the product, new what I wanted. He gave me the price, It was acceptable, and I drove a new car home. I have used Younger for More

by Pastor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik, Adam Himmelwright, Tom Mummert
April 29, 2012

Several years ago I set my goal of purchasing a Mercedes-Benz sometime before my retirement. April 27, 2012 ended up being that day! I hadn't actually set out to purchase a new car that day, but th More

by Sharon Giles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wes Whetstone, Austin Shemon, Rob Buchanan
April 28, 2012

We have been working with Barry London for over a year waiting to close on some investment property. He was extremely patient and would check in with us on a regualr basis until we finally were ready to More

by amentasons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 25, 2012

I purchased two cars with Wes. I was able to get in and out of the dealership in less than 45 minutes with the new car. He was very helpful and I highly recommend working with Wes. More

by matjmtmat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 22, 2012

My family and I came to look at, and test drive, a Mercedes Benz E350 sedan. Wes was very courteous, very friendly, and answered all of our questions. We had a great experience and left in an excellen More

by Futrdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 21, 2012

Mike was great. Kind and funny. Made the whole car buying experience fun. I would recomend him my friends and family. I plan on buying my next car at Mercedes-Benz of Hagerstown. First Class all th More

by jacqueellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
April 20, 2012

bought 20 cars from other dillers.not one would i give a rating this high.this place was great.with no issues with anything from start of sale to finish wes whetstone is the finist sales man at mercedes-ben More

by silasshriner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 12, 2012

We were in need of a vehicle and wanted to see what was available in the way of used Mercedes Benz product. We were greeted at the door by Rob Buchanan and we outlined what we were looking for. They disc More

by dgreenwald0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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