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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,375 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,375 reviews

November 30, 2014

Excellent experience Barry did a great job of being helpful without being pushy. He is very knowledgeable about the product and took his time in teaching us about the GLK More

by beboye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 28, 2014

Great Experience This was my first purchase of a Mercedes and I was slightly intimidated but Barry, Rob and Justin Harbert made me feel at ease and I had an incredibl More

by chef1191
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Harbert
November 26, 2014

Always A Pleasant Experience Mike and the rest of the staff are always helpful and friendly. The sales process is easy and expedited. The new car is fantastic and fun to drive. More

by bitmask
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
November 25, 2014

Best experience Barry was an excellent salesman to work with, he was very helpful and knowledgeable! The whole staff was very professional and caring. They did everyt More

by Deanna1331
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
November 14, 2014

Sets the bar high Mercedes Benz of Hagerstown sets the standard by which other dealerships should be judged. Their staff, especially our sales consutant , Barry London More

by Mbwiehl
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
November 10, 2014

Best Auto Purchase Experince EVER! My salesman, Barry London, treated me with the upmost respect. I felt like a customer and not a commission. There was never any pressure for me to b More

by Benzownerforlife
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
October 31, 2014

Upstate NY We were traveling from NY to Virginia and happened to drive by the dealership and decided to stop in to browse. On our way home we stopped again to te More

by dsch777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik, CJ Brown
October 22, 2014

Competent, Friendly, and Efficient Service This dealer and its experienced and friendly salesperson, Barry London, provided me with a wonderful car-buying experience. Barry was very proactive More

by William G. Miller
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Himmelwright
October 21, 2014

New Purchase made easy Mike and the dealership made our new purchase very easy and comfortable. The best buying experience I have had so far! A great combination of sales an More

by mtlc300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
October 21, 2014

A Great Experience MB of Hagerstown made this car shopping experience an easy and fun one. We got a great price on a great vehicle - a certified pre-own Subaru - and we More

by dmsears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
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