Mercedes-Benz of Edison - A Ray Catena Dealership

“I recently had the pleasure of working with Paula and I couldn’t be happier with the experience. Paula was extremely knowledgeable, professional, and patient as I navigated the car-buying process. She took couldn’t be happier with the experience. Paula was extremely knowledgeable, professional, and patient as I navigated the car-buying process. She took the time to understand my needs and preferences and found the perfect car for me. I highly recommend Paula and Ray Catena Dealership for anyone looking to buy/trade a car. More

Great, seamless experience! ! Great customer service from Jim Todd. Thank you for making it easy! ! Great customer service from Jim Todd. Thank you for making it easy! More

Greg was a pleasure to work with. He went over multiple options to choose from in terms of colors and features which were within my budget. I’m more than happy with my purchase and w He went over multiple options to choose from in terms of colors and features which were within my budget. I’m more than happy with my purchase and would definitely recommend Greg to anybody planning to visit Ray Catena Edison location. More

Paula was a professional sales rep. She was knowledgeable with every question we had for her. She was knowledgeable with every question we had for her. More

This was our second time leasing with Jim and we have nothing but good things to say about him.. We went to see him undecided about which SUV we wanted to lease and he was extremely helpful and patient nothing but good things to say about him.. We went to see him undecided about which SUV we wanted to lease and he was extremely helpful and patient with us. He went out of his way to find the SUV we finally decided on that had every option we wanted. I would HIGHLY recommend him to anyone interested in a Mercedes. More

The dealership is top notch and made the process pretty simple. I received great service from Barry Martin and Rosie. simple. I received great service from Barry Martin and Rosie. More

Jack Goldberg was excellent. The best I’ve ever dealt with . He was very helfful The best I’ve ever dealt with . He was very helfful More

This is our third time with Ray catena . !!Think that says enough about our experience!! !!Think that says enough about our experience!! More

I was very disappointed with Todd's approach. I had every intention of making a decision this past weekend. Mercedes was my final stop of the day under the premise that I would save the best fo I had every intention of making a decision this past weekend. Mercedes was my final stop of the day under the premise that I would save the best for last. Jim was not engaging and made it obvious that I was an inconvenience. My son and I test drove a S Class Sedan. Todd literally said nothing about features of the car, or asked any questions about my preferences or needs. During the test drive, Todd only spoke when it was necessary to give turning directions. This made the experience extremely awkward, and uncomfortable. At the end of the test drive, he didn't ask if we had any questions, would we like to come in, or even a thank you. I was appalled. I left with no other reasonable explanation than to conclude that perhaps we did not "present" like customers who fit the profile of a S Class customer. His loss! I called and complained to the sales manager, who by the way, could not have been nicer or more apologetic. Unfortunately, Todd lost a sale for Ray Catena, Edison, NJ. By the way, the young receptionist at the front desk was no prize either, but that could be lack of experience and poor training. Todd, on the other hand, no excuse! Well maybe there's no excuse, but an unfortunate explanation which is becoming more and more overt of late. What a royal jerk! Ken H. More

Greg's friendly and professional demeanor made the car buying experience enjoyable and stress-free. Thanks to his efforts, I'm now a proud owner of a Mercedes GLC 300, and I couldn't be happier with my ch buying experience enjoyable and stress-free. Thanks to his efforts, I'm now a proud owner of a Mercedes GLC 300, and I couldn't be happier with my choice. I highly recommend Greg to anyone looking for a dedicated and knowledgeable sales representative who genuinely cares about his customers' satisfaction. If you're in the market for a Mercedes, make sure to seek out Greg - he's simply the best! More