Mercedes-Benz of Cutler Bay - Service Center

Prompt, courteous, and effective service that went beyond my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service. my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service. More

Estoy muy complacida con la atención de Fernando Ramos , fue muy profesional al explicarme el proceso de reparación de mi auto. fue muy profesional al explicarme el proceso de reparación de mi auto. More

Excellent service. Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welco Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welcoming place. More

It is a pleasure to take my Benz to Mercedes Benz of Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being do Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being done and provide feedback on additional items found. The entity is excellently run. Please keep up the excellent service! Miriam Gomez - Satisfied client!!!! More

Wonderful customer service, Lorenzo Velos was very helpful and a great employee he was very nice. helpful and a great employee he was very nice. More

Jesus Fuenmayor did a great job as Service Advisor. He delivered the car serviced and cleaned as promised within the promised time. he is professional and straight forward. A pleasure to work with. He delivered the car serviced and cleaned as promised within the promised time. he is professional and straight forward. A pleasure to work with. People at MB Cutler Bay are all friendly and helpful. I watched multiple friendly interactions between staff and customers in the waiting rooms and in the showroom. People are customer focused. Good to see. More

Attention to detail. Sales and service individuals are professionals. Great experience dropping and picking up the vehicle while in service. Sales and service individuals are professionals. Great experience dropping and picking up the vehicle while in service. More

I had an outstanding experience at Mercedes-Benz of Cutler Bay, thanks to the exceptional service provided by Fernando Ramos. From start to finish, he was professional, knowledgeable, and truly dedicat Cutler Bay, thanks to the exceptional service provided by Fernando Ramos. From start to finish, he was professional, knowledgeable, and truly dedicated to ensuring a seamless experience. He took the time to address all my concerns, provided clear explanations, and ensured my vehicle was serviced efficiently. His attention to detail and commitment to customer satisfaction made all the difference. I highly recommend Fernando Ramos to anyone looking for top-tier service at Mercedes-Benz of Cutler Bay. Thank you for your professionalism and excellent customer care! More

The staff is friendly, professional and polite. My service representative Jose Henrique is always very nice, professional and accommodating. My service experience over the years has been great. My service representative Jose Henrique is always very nice, professional and accommodating. My service experience over the years has been great. More

highly recommended! ! fast service..i will definitely go back in the future ,thank you!! especially my service adviser Keven Laplanta. ! fast service..i will definitely go back in the future ,thank you!! especially my service adviser Keven Laplanta. More