Mercedes-Benz of Atlanta Northeast

Always a pleasure working with Jackson Barron at MB of Atlanta NE! He makes the entire service process easy and painless. Jackson is very thorough and always explains everything so well and makes it easy Atlanta NE! He makes the entire service process easy and painless. Jackson is very thorough and always explains everything so well and makes it easy for me to make maintenance and repair decisions on all of my cars. He has been my service adviser for years across many different cars I've owned and has always provided the best service. An asset to the the dealership for sure! Keep up the good work! More

Danny was very professional and had a great understanding of what the customer needed. He suggested the right vehicle for me. Also, he values the customer's time, which proves he is a great sales consultant. of what the customer needed. He suggested the right vehicle for me. Also, he values the customer's time, which proves he is a great sales consultant. More

Excellent salesperson, very knowledgeable on the mercedez brand and restored our faith in excellent service brand and restored our faith in excellent service More

AMAZING, he helped my mom choose an amazing car, and the experience was amazing, so thankful for him! experience was amazing, so thankful for him! More

**Very Bad Experience – Avoid if You Value Your Time** I’ve had two terrible experiences with Jackson Barron, the service advisor at this location. Every time I pick up my car, I end up waiting Time** I’ve had two terrible experiences with Jackson Barron, the service advisor at this location. Every time I pick up my car, I end up waiting in the lobby for 45–60 minutes while he finishes up his endless phone calls. It's happened multiple times, and it's beyond frustrating. It's clear he doesn’t prioritize customers in front of him. When I dropped off my car for a simple oil change, I followed up with Jackson after waiting half a day for any update. He finally got back to me with the excuse that it was a busy day, and my car hadn’t even made it to service yet. Funny enough, the shop wasn’t busy at all when I dropped it off—it seems like he just forgot about me entirely. To make matters worse, Jackson promised to call me the next day when the oil change was completed. Half the day went by with no word from him. When I called the office, I was informed that he had gone home for the day without bothering to call me. Jackson is not responsible, not professional, and certainly doesn’t embody what you’d expect from a service advisor. If you’re looking for someone who forgets about you, doesn’t communicate, and keeps you waiting forever, then Jackson is your guy. Otherwise, I’d recommend finding someone who actually values their customers. More

What truly stood out was Jackson's commitment to keeping me informed throughout the service. I received timely updates about the progress of my vehicle, and any additional issues discovered were communicate me informed throughout the service. I received timely updates about the progress of my vehicle, and any additional issues discovered were communicated transparently with detailed explanations. More

Jackson is the best customer service manager I've met to service my car. He kept me informed and returned my vehicle in perfect working order. Thank you Jackson! service my car. He kept me informed and returned my vehicle in perfect working order. Thank you Jackson! More

Amazing, helpful, friendly, basically everything you need for an amazing experience! One of if not the best experiences I’ve had buying a car! for an amazing experience! One of if not the best experiences I’ve had buying a car! More

Finn is one of the best car salespeople I’ve ever worked with! From my initial visit, where I was just exploring my options, he showed me a few cars without being pushy or aggressive. He was knowledgeable a with! From my initial visit, where I was just exploring my options, he showed me a few cars without being pushy or aggressive. He was knowledgeable and patient, thoroughly explaining everything I asked about. Unlike many salespeople, Finn didn’t hound me with constant calls but followed up just the right amount to offer help. When the 2025 model I was interested in arrived, Finn informed me promptly. I visited the dealership the same day and found a car with nearly the exact specs I wanted. We decided to purchase it and returned the next business day to finalize the deal. Throughout the process, Finn remained exceptionally kind and professional. There was a minor issue when my father-in-law visited the dealership the day before and spoke with another salesman for a price estimate, unaware it was the same dealership. Once he realized, he mentioned to the other salesman that we would be working with Finn. However, when it came time to sign the paperwork, I noticed the other salesman’s name was also on the documents. I felt this was unfair since the other salesman hadn’t been involved in our actual purchase, while Finn had been taking care of us for the past few months. I spoke to the manager, who explained that the system combines information from different sales interactions. I expressed that Finn was the one who had truly assisted us throughout, and the manager agreed to address the situation. I hope he follows through, as Finn deserves full credit for his work. I highly recommend Finn to anyone looking to buy a new Benz. 😊 More

Finn and Cooper provided amazing service to my wife and I as we looked to purchase our new car. They were attentive to details, gave us many options and made it an easy and fun experience. Also, unlike othe as we looked to purchase our new car. They were attentive to details, gave us many options and made it an easy and fun experience. Also, unlike other dealerships no one was pushy and they were willing to work with us. The whole team was helpful and we will look to be back again soon and the finance department was a pleasurable experience More