Dee Hong

⭐⭐⭐⭐⭐ Melissa was absolutely excellent to work with! She originally reached out to me to see if I would be interested in selling my vehicle. I agreed to hear what they had to offer, and I was very happy She originally reached out to me to see if I would be interested in selling my vehicle. I agreed to hear what they had to offer, and I was very happy with the offer they made. That conversation ultimately led us to purchasing a brand-new 2026 Mercedes-Benz with zero miles, and we couldn’t be more excited! Melissa was professional, attentive, and incredibly helpful throughout the entire process. She always answered my calls, responded to my questions, and made sure we felt comfortable every step of the way. I’m very glad we had the opportunity to work with Mercedes-Benz and especially with Melissa. I can only say great things about her and would happily recommend her to anyone looking to buy or sell a vehicle. Thank you, Melissa, for such an excellent experience! More

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We went into this store to look for a used Mercedes for my daughter and came out with a brand new one! Stephen and the staff did an excellent job from A-Z. The finance office was smooth an efficient and th my daughter and came out with a brand new one! Stephen and the staff did an excellent job from A-Z. The finance office was smooth an efficient and the delivery was first class. I highly reccommend Stephen and his team. Definitely one of the best car buying experiences I've ever had. More

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I recently leased a new car from Mercedes-Benz of Atlanta Northeast and honestly, it was a really smooth process. My sales rep, Finn Misa, was knowledgeable, professional, and just easy to deal with — no pre Northeast and honestly, it was a really smooth process. My sales rep, Finn Misa, was knowledgeable, professional, and just easy to deal with — no pressure, no run-around, just genuine help in finding the right vehicle. The sales manager, Charles Kleinschnitz, was also great to work with. He was always accessible by phone or text and really helped me land on the right lease terms — getting me the car I wanted at a price that fit my budget. I was pleasantly surprised by the vehicle delivery process. John Van Derburgh walked me through everything and made sure I actually understood all the features before I drove off, which a lot of dealerships either rush through or skip altogether. If you're shopping for a Mercedes and want a no-hassle experience with a genuinely helpful staff who know what they're doing, this is the dealership to check out. Highly recommend! More

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Finn made my first Mercedes-Benz buying experience an easy and enjoyable one. He was friendly, transparent, and never made me feel pressured. He took the time to answer all of my questions, explain every easy and enjoyable one. He was friendly, transparent, and never made me feel pressured. He took the time to answer all of my questions, explain everything clearly, and genuinely wanted to help me find the right vehicle. He was a pleasure to work with from start to finish, and I truly appreciated his honesty and professionalism throughout the process. I'm so excited to officially be part of the Mercedes-Benz family, and I'm grateful Finn made it such a great experience. I couldn't be happier with my new car. Highly recommend and look forward to hopefully working with him again on my next purchase! More

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Finn was very helpful, he took time explaining everything and did not make me feel rushed. The service was phenomenal! He made sure I something to drink and offered to have some food delivered. I could not h and did not make me feel rushed. The service was phenomenal! He made sure I something to drink and offered to have some food delivered. I could not have had a better salesperson. He made my experience Exceptional. More

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This was my first MB purchase and Finn was great! ! He was very nice and helpful and let me take my time when looking at different vehicles. I’ve purchased several vehicles in the past and this was de ! He was very nice and helpful and let me take my time when looking at different vehicles. I’ve purchased several vehicles in the past and this was definitely the easiest one so far.. THANKS!!!! More

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I had an outstanding experience at Mercedes-Benz of Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A special thank you to Alvin Downer, my sales representative, who was knowledgeable, patient, and never pressured me. He took the time to answer every question and made sure I found the perfect vehicle. I would also like to express my sincere appreciation to Dustin, the Sales Manager, for his professionalism and commitment to ensuring everything went smoothly. His attention to detail and dedication to customer satisfaction were greatly appreciated. A big thank you to Mr. Charles for his kindness and support throughout my visit. His willingness to help and positive attitude made a lasting impression. I am especially grateful to Tony Park in the service department. He consistently provides excellent service, communicates clearly, and genuinely cares about his customers. It’s reassuring to know my vehicle is in such capable hands. Finally, I want to recognize the Loaner Car Manager for making the loaner vehicle process quick, efficient, and hassle-free. Having a clean, well-prepared loaner car while my vehicle was being serviced made the experience even more convenient. The entire team worked together to provide a first-class experience that truly reflects the Mercedes-Benz standard of excellence. I highly recommend Mercedes-Benz of Northeast Atlanta to anyone looking to purchase or service a vehicle. Thank you all for your outstanding customer care—I look forward to returning for many years to come! More

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We had a fantastic experience working with Finn. He took the time to answer all of our questions. His approach made the experience easy and enjoyable. Overall Finn was wonderful to work with and we He took the time to answer all of our questions. His approach made the experience easy and enjoyable. Overall Finn was wonderful to work with and we truly appreciate his genuine care for making sure we were taken care of. Highly recommend working with him. More

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The shopping experience was great from start to finish. Everyone was so friendly and knowledgeable. They had every step of the car buying process covered and made us feel valued. Everyone was so friendly and knowledgeable. They had every step of the car buying process covered and made us feel valued. More

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Danny Kim was the best sales representative I’ve worked with in a long time. He was professional, responsible, solutions-driven, and brought such a positive, high-energy attitude throughout the entire proc with in a long time. He was professional, responsible, solutions-driven, and brought such a positive, high-energy attitude throughout the entire process. He made sure I was comfortable with every decision and took the time to find the right vehicle for me rather than rushing the sale. The entire dealership team was outstanding. They even bought me lunch, and I truly felt pampered during my visit. Best of all, the process was incredibly efficient—I was in and out in record time. I highly recommend this dealership, and I will definitely be returning for all of my future vehicle purchases. Thank you, Danny and the entire team, for such an exceptional experience! More

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