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Meador Chrysler Dodge Jeep Ram

Fort Worth, TX

3.8
1,739 Reviews

9501 South Fwy

Fort Worth, TX

76140

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1,739 Reviews of Meador Chrysler Dodge Jeep Ram

August 15, 2023

Worst customer service! I went to the dealership with the intention of replacing my car battery as indicated by the sticker on the battery (it was replaced January 2022). Ho More

by Rocio Rodriguez
Recommend Dealer
No
Employees Worked With
Ferris Soward
Aug 18, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello Rocio, We understand your frustration and we consistently strive to provide our customers with the best service experience. I apologize that your visit fell short of expectations. It is imperative for us to earn your confidence and valued patronage once again. At your earliest convenience, kindly use the contact information below to get in touch. I would love the opportunity to discuss your experience further. Thanks, Chris Larkin 817-309-7701-Direct 316-789-4779-Cell chrislarkin@lithia.com Service Manager

August 12, 2023

Only received info from a message service and they were supposed to have someone reach out to me. No one ever did. More

by edmcarroll2170
Recommend Dealer
No
Employees Worked With
No one
Aug 18, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your experience. I'm sorry to hear that the level of communication provided was insufficient and that you are dissatisfied with how your concerns were dealt with. I have included my direct contact below. Please reach out to me at your earliest convenience and I'd love to address your concerns directly. Thanks, Chris Larkin 817-309-7701-Direct 316-789-4779-Cell chrislarkin@lithia.com Service Manager

July 17, 2023

I always go to Meador. Won’t go to any other dealer. Absolutely always get treated right and get a good deal. You guys are the best. More

by snicole1771
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guadelupe in Finance! , Donald Evon
Aug 03, 2023 -

Meador Chrysler Dodge Jeep Ram responded

This review is the best! Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

July 12, 2023

HORRIBLE service after the sale! My vehicle I traded in has still not been paid off 6 weeks later! Now I have to make double payments to keep my credit from being wrecked becaues thi More

by DoBetter People
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donald Evon
Jul 18, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello, I apologize for the challenges you're facing regarding your trade in. It is never our intent to cause dissatisfaction and I'm sorry that our communication efforts have left you feeling frustrated. I understand your disappointment with how your concerns are being dealt with. We want to get this matter resolved for you promptly. Please reach out to me using the contact information below. Thanks, Chad Vanoven 817-675-9769 chadvanoven@lithia.com Assistant General Manager

July 08, 2023

Absolutely horrible experience! I bought my car from them almost 2 months ago and they have not paid off my trade in yet. Its impossible to reach anyone - I have left multiple voice More

by Akash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad V, Amanda Dominguez, Oliver Cheek, Javier Hernandez
Jul 18, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello Akash, Thank you for sharing your experience and for bringing this issue to my attention. I'm sorry to hear that the level of communication provided has been insufficient and that you are dissatisfied with how your concerns are being dealt with. Our mission is to provide our customers with transparency, professionalism and satisfaction at each visit. Therefore, it is unfortunate to hear this was not your experience. I would like to offer an apology for any inconvenience this has caused you. When your schedule allows, I would like to discuss your experience in further detail so we may address your concerns properly and get this matter resolved. I have included my direct contact below. Thanks, Chad Vanoven 817-675-9769 chadvanoven@lithia.com Assistant General Manager

June 28, 2023

Look for another dealership not what I expected My key of my new vehicle was trash for so much I paid for. More

by Rodriguez
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Carolyn Roach, Javier Hernandez
Jul 05, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello Rodriguez, I'm sorry to hear you are disappointed in the condition of your keys. I would like to address this concern with you directly and see what we can do to remedy this issue. Please use the contact below to reach me so that we me speak further. Best, Chad Vanoven 817-675-9769 chadvanoven@lithia.com Assistant General Manager

June 28, 2023

My salesman was awesome. But AFTER the sale, I am getting sent in circles. My car I traded in has still not been paid off (its almost 1 month after) and they are going to din More

by DoBetter People
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Donald Evon
Jul 05, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello Dee, Thank you for sharing your experience. I'm sorry to hear that the level of communication provided was insufficient and that you are dissatisfied with how your concerns are being dealt with. Our mission is to provide our customers with transparency, professionalism and satisfaction at each visit. Therefore, it is unfortunate to hear this was not your experience. I would like to offer an apology for any inconvenience this has caused you. When your schedule allows, I would like to discuss your experience in further detail so we may address your concerns properly. I have included my direct contact below. Best, Chad Vanoven 817-675-9769 chadvanoven@lithia.com Assistant General Manager

May 21, 2023

Hit me with a larger price on arrival then kept adding $$. Not pleased with the salesman Doug More

by robgardnerjr
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jun 05, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello Rob. Thank you for sharing your feedback. I am disappointed to hear your car buying experience did not match expectations. We strive to be open and honest with our customers about pricing, and we're sorry you feel we've fallen short of that. If you are willing, I'd like the opportunity to speak with you regarding this feedback and hopefully reestablish your trust in us for your future automotive needs. Jason White jwhite@meadorauto.com Assistant General Manager

May 15, 2023

I had a great experience with Don and the team at Meador. I would definitely recommend! More

by Andrealynngonzalez13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Prado, Donald Evon, Javier Hernandez
May 17, 2023 -

Meador Chrysler Dodge Jeep Ram responded

We are thrilled to hear you had such a positive experience, Andrea! We count ourselves lucky to have team members like Don here at Meador Chrysler Dodge Jeep Ram! Thanks for sharing your experience, and we look forward to your next visit!

May 15, 2023

Don was clear and courteous. I would drive another hour to do business with him again. He really helped my family out More

by js
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Evon, Javier Hernandez
May 17, 2023 -

Meador Chrysler Dodge Jeep Ram responded

We value customer service here at Meador Chrysler Dodge Jeep Ram, and we're thrilled to hear Don was able to help your family out! We appreciate you taking the time to leave a review, and we look forward to giving the same great service on your next visit!