Meador Chrysler Dodge Jeep Ram

Meador team was excellent. Corey my sales person was knowledgeable, laid back and a fountain of knowledge. He tenaciously pursued the deals I was interested in and listened to Corey my sales person was knowledgeable, laid back and a fountain of knowledge. He tenaciously pursued the deals I was interested in and listened to my needs. TJ in Finance was equally as gracious and helpful. They got me in and out quickly with expedited paper work. They work well as a team. Thanks Corey and the whole team! More

I wish there was a “Zero” star option. This dealership is an absolute joke! They don’t communicate, I had to initiate all conversations and they wouldn’t return my calls. I agreed to pay t This dealership is an absolute joke! They don’t communicate, I had to initiate all conversations and they wouldn’t return my calls. I agreed to pay the asking price for a vehicle. When I went in to purchase the vehicle, they changed the price. The sale manager stayed in his office and let the salesman be the bearer of bad news. This was by far the worst car buying experience I’ve ever encountered. Buyers have options, with the wide range of car dealerships out there, I hope others will choose a dealership with higher standards. This one is absolutely terrible. More

I had a terrible experience speaking to sales manager Jimmy Williams about ordering a new truck. He lied about a number of things regarding the order process and contradicted what another employee had al Jimmy Williams about ordering a new truck. He lied about a number of things regarding the order process and contradicted what another employee had already told me. I can only think that the reason he lied was to discourage me from ordering a vehicle and buying an in-stock unit that did not have the options I wanted. This is a terrible disservice to customers. Dealers usually pride themselves in helping customers get into a vehicle that works for them. Apparently, Jimmy Willians doesn't believe in that philosophy. If he is involved in any deal you are working on, I would walk away and go to another dealership with a more reputable sales manager. Sadly, the floor salesmen are good and really seem to want to help the customer; however, their leadership is failing them badly. I went to another dealership and worked with someone who was more than willing to help me get my new truck ordered. I can't wait to get it! More

my daughter recently took her vehicle there for engine problem spent several thousands of dollars they said it was fix few months later its doing the same thing now they wants 4 more thousands this dealer problem spent several thousands of dollars they said it was fix few months later its doing the same thing now they wants 4 more thousands this dealership is a scam of a place chrysler needs to do a audit of that place More

Recently, I took my Dodge Journey to Meador for a transmission inspection. They replaced the right front wheel bearing and assured me that was the only issue. However, I soon encountered the same pro transmission inspection. They replaced the right front wheel bearing and assured me that was the only issue. However, I soon encountered the same problems again, prompting me to return the vehicle. Upon inspection, the transmission was revealed to have a leak, necessitating a reseal. The warranty company intervened, requesting that Meador drop the transmission pan for inspection. They discovered metal confetti on the magnet, and took over a week to send the photos to the warranty company, which required my repeated requests for photographs to be sent to the warranty company to initiate the approval process. In total, my vehicle remained at Meador for approximately one and a half months before being repaired. The majority of this delay was attributable to Meador’s slow hand at progressing my claim. Regrettably, the manufacturer of the rebuilt transmission provided them with the incorrect transmission. Meador promptly blamed the manufacturer for this error, although I remain uncertain whether they inadvertently ordered the incorrect unit. Upon retrieving my vehicle, I discovered that it had accumulated the same issues as before. The dealership informed me that a battery replacement was necessary before diagnostic tests could be conducted. Notably, I did not receive any trouble codes for battery issues, yet the dealership detected them. Considering the vehicle’s extended period of inactivity (approximately one and a half months without starting), it is plausible that the battery had discharged. Additionally, it is unlikely that the dealership maintained the battery on a trickle charger. While waiting for my wife to pick me up, I received a text message from Meador offering to purchase my vehicle. This action strongly suggests that they are no longer interested in working with me. This experience has led me to conclude that Meador will not be my preferred vehicle repair shop. I have no intention of returning here for any work in the future, nor will I purchase another vehicle from them. I plan to provide a follow-up review around mid-October, as I anticipate not seeing my car again until that time frame. More

8/22 called the dealership inquiring about a new vehicle. Basically my information was taken I received no information. My credit was ran an unacceptable amount of times with no communication. This has to st Basically my information was taken I received no information. My credit was ran an unacceptable amount of times with no communication. This has to stop. How do you take my personal financial information never call to to tell me anything. It is 9/8/25 and still haven't heard from this place. If I cant get anything fine!!!!!! but it would be nice to know the outcome. Customer service just isn't customer service anymore!!! I get it you wanna sell a car but no need to be rude. If I am not able to purchase a vehicle at the time ok...…. but when I am will I choose Meador dodge...… don't think so!!! I understand your cars will sell no matter what, but it doesn't cost anything to be serviceable and polite. It is a shame what the car buying process has come to...…believe it or not the customers are the ones who buy the cars!!!! More

Luis in sales management, and Mr. Michael Hook demonstrated excellent teamwork and communication skills. They were both easy to work with and promptly addressed our vehicle concerns. Michael Hook demonstrated excellent teamwork and communication skills. They were both easy to work with and promptly addressed our vehicle concerns. More

I had a problem with my coolant kept leaking I called 8 times no one called me back! I had to go up there and go off. Now I have a problem to where my windshield wiper felt completely off and they said it times no one called me back! I had to go up there and go off. Now I have a problem to where my windshield wiper felt completely off and they said it would be ready Tuesday now its been a whole week. I had to called them over and over and still nothing. I do not recommend this dealer at all to no one they will give you the run around! All they care about is money they don't give a xxxx about making sure you are satisfied and taking care of as a customer should be. I am fed up and ready to drop this car off and leave it because u can't even get a call back from nobody at all. PLEASE DON'T COME HERE AT ALL!!! Go somewhere else they will have you sitting for hours it's ridiculous. When u call they put u on hold and never come back to the phone. If I can give them a 0 I would I don't care how good they cars look it's not worth it at all More

Broderick and the entire Meador crew made the experience quick and easy. Unfortunately, I had issues with the vehicle shortly after the purchase. Again, Broderick and the sales team worked with the service quick and easy. Unfortunately, I had issues with the vehicle shortly after the purchase. Again, Broderick and the sales team worked with the service department to make sure that everything was taken care of and made the whole experience seamless. Issues happen; how you handle them is the true test of a business. Broderick and the Meador crew proved to me that Meador does it better. I have and will continue to recommend Meador CDJR to friends and family. More

I worked with Jason Biles and Delicia Mitchell. If you expect a call back don’t. Horrible customer service. Failed to complete repairs under factory warranty. I had to bring it back a week later wh If you expect a call back don’t. Horrible customer service. Failed to complete repairs under factory warranty. I had to bring it back a week later when parts arrived only for them to only do 2 out of 3. I have been calling for over a week with promise of return calls with nothing. Since surveys are such an important part of business I hope this gets someone’s attention and they call me back today and maybe they can get this review removed. Sad this is what I have to do to get my vehicle repaired… More