McDonald Toyota Greeley

Very knowledgeable friendly helpful willing to go the extra mile to help it's clean extra mile to help it's clean More

Chad Reiss asked me to sign a blank title and I refused. We agreed to to hand write the out-of-state title (I live in Wyoming). Further, he would not allow me to title it in the name of my trust. I was s We agreed to to hand write the out-of-state title (I live in Wyoming). Further, he would not allow me to title it in the name of my trust. I was surprised that he was an attorney and knew the laws of Wyoming. Still he refused and now I will have to title the car twice. More

The Team at McDonald was fantastic! Ishmael was a patient sales leader, and Richard, the manager, was very flexible and easy to work with. I have bought quite a few vehicles from Erli Ishmael was a patient sales leader, and Richard, the manager, was very flexible and easy to work with. I have bought quite a few vehicles from Erlich/McDonald and would continue being loyal. More

This is the third Toyota that I have purchased from this location. Mr Jacobs understood that I wanted to replace exactly the Highlander Hybrid that I had previously owned. He was able check the incoming v location. Mr Jacobs understood that I wanted to replace exactly the Highlander Hybrid that I had previously owned. He was able check the incoming vehicles and suggest several that matched. The vehicle came in exactly on time. I also brought in a colleague who need a vehicle and choose one similar to mine. Again, Mr. Jacobs found one and this one had recently been released from a previous commitment. My colleague was able to purchase that vehicle the next day with minimal consternation. Mr Burback and Mr Ambrozevich were also very helpful about arranging the financing and paperwork in short order. All is well and we are pleased with vehicles and personal service at this establishment. More

Service agent plus service not right. I feel like I am not heard. Please call. I feel like I am not heard. Please call. More

Caroline was very helpful and personable and made sure my needs were met. It's difficult to find good customer service these days and my experience with Caroline and McDonald Toyota of Greeley renewed my fai needs were met. It's difficult to find good customer service these days and my experience with Caroline and McDonald Toyota of Greeley renewed my faith in this area. I had previously taken my 2024 Rav4 to another dealer for warranty maintenance, but I found them to be very dishonest. I can't/won't do business with a dishonest dealer. Thank you, McDonald Toyota service department, and thank you, Caroline! More

Service was fine. What I didn't appreciate was that shortly after dropping my vehicle off for service, I received an unsolicited text (assuming from the sales manager) What I didn't appreciate was that shortly after dropping my vehicle off for service, I received an unsolicited text (assuming from the sales manager) stating that the dealer wanted to buy it from me. Here's the text: "Hi Terry, this is Brad, from McDonald Toyota. The 2021 Toyota 4Runner you brought in for service is in high demand and we'd like to buy it. Can I text you my offer? Reply YES to see it. It's worth considering! By texting YES you accept terms http://athb.us/t. STOP to opt-out." I consider this to be unsolicited SPAM. I brought my vehicle in for service, not for a sales opportunity. More

We had a very enjoyable second experience with Luis in getting us into our new 2025 Grand highlander. He was great to work with and everything went very smoothly and he took time to answer all our questio getting us into our new 2025 Grand highlander. He was great to work with and everything went very smoothly and he took time to answer all our questions and go through all the various electronic buttons within the grand Highlander. I would highly recommend Luis if you're interested in any Toyota car !! I would not hesitate to use Luis again for a future car purchase!!! More

Tonya was very helpful and friendly. Thank you Toyota Greeley! I would definitely recommend this place. Thank you Toyota Greeley! I would definitely recommend this place. More

I believe I was substantially overcharged for the replacement wheel cover, and sent a letter to the dealership on Monday about this. replacement wheel cover, and sent a letter to the dealership on Monday about this. More