McDonald Toyota Greeley

Billed for overnighting part when I was not asked before and still had another part they were waiting on after it arrived. This charge was not on the invoice. Also tech forgot to link my key fob to the car and still had another part they were waiting on after it arrived. This charge was not on the invoice. Also tech forgot to link my key fob to the car when work was finally done eight business days later. So I had to take it back in for him to do. More

Good response to questionable damage to undercarriage of my 2021 RAV4 Hybrid XSE. Appreciated the direct feedback between the service rep and the tech. my 2021 RAV4 Hybrid XSE. Appreciated the direct feedback between the service rep and the tech. More

Friendly, up to date on their products, no pressure on sales and willing to go that extra mile to help you get the vehicle you want. sales and willing to go that extra mile to help you get the vehicle you want. More

My new vehicle purchase yesterday at this dealership was wonderful! My salesperson Ted was knowledgeable, friendly and easy to work with, start to finish. Abigail in finance was also very patient, pleasant wonderful! My salesperson Ted was knowledgeable, friendly and easy to work with, start to finish. Abigail in finance was also very patient, pleasant, and helpful, explaining everything in detail and thoroughly addressed any concerns. I never felt pressured, and got a desirable price for my trade. I have to say they did everything right creating a stress-free, tailored process. This will be my preferred dealership for my next vehicle purchase in the future. More

Don't know who Brad is. Good experience except for being there over 3hrs. Finance was a mess Good experience except for being there over 3hrs. Finance was a mess More

There was an issue with parts being returned and not available for my scheduled appointment. Amanda was one of the best service advisors I have experienced in all my years of buying new cars. I look f available for my scheduled appointment. Amanda was one of the best service advisors I have experienced in all my years of buying new cars. I look forward to working with her in the future. I won't deal with anyone else. Oh, there was a check engine light for transmission that came up over this weekend. I will need to bring the Tacoma back in asap. More

All went very well. As of now I am getting everything under control, and am pleased with it all. As of now I am getting everything under control, and am pleased with it all. More

The staff at McDonald Toyota service center are friendly and professional. The service was performed quickly and my vehicle was ready when promised. The customers kept updated throughout the entire process and professional. The service was performed quickly and my vehicle was ready when promised. The customers kept updated throughout the entire process with text and video updates. I will return here for further service. More

Amanda kept me updated on my vehicle status and talked me through the process of what needed to be done. She listened to my concerns and worked with me during the process. through the process of what needed to be done. She listened to my concerns and worked with me during the process. More

The past 2 visits have been awkward dropping off my vehicle. I am not addressed or greeted first. It’s up to me to say hello or good morning first. I feel like the service has deteriorated since you’ve vehicle. I am not addressed or greeted first. It’s up to me to say hello or good morning first. I feel like the service has deteriorated since you’ve gone paperless because there’s no longer any person to person debrief at the end. More