McCluskey Chevrolet

Awful company. I called on a Friday morning and asked to come purchase a car they told me to come at 4pm so I took off work early and drove an hour to get there onl I called on a Friday morning and asked to come purchase a car they told me to come at 4pm so I took off work early and drove an hour to get there only to find out the sold it but they have many other great (more expensive models for sale). I left furious. My husband calls the next morning and it’s still available but now instead of $22,000 it’s $26,000. Magically overnight. Bunch of liars and crooks More

Had my truck towed to the service Dept on 3/3/23. Called the following day and they told me that Curtis was my advisor and that he would reach out. 4 days later at 3 am I received a text that my vehi Called the following day and they told me that Curtis was my advisor and that he would reach out. 4 days later at 3 am I received a text that my vehicle was being looked at they would get back to me. Thursday Night 3/9'/23 at 10:23pm I received a call from Curtis my technician that my truck won't be looked at till Monday bc they don't work weekends. So now it will be 10 days and 2 weeks of me paying for rental car now costing $588.00 just to get my truck looked at!!! Communication is horrible. This is not customer service... More

Very helpful worked with me in every way to get something I really wanted. Matt Schueter was very helpful also I really wanted. Matt Schueter was very helpful also More

BJ and the rest of the service staff were fantastic. Very fast, efficient, and affordable. I was in and out even faster than expected. Excellent service experience as always. McCluskey Chevrolet is Very fast, efficient, and affordable. I was in and out even faster than expected. Excellent service experience as always. McCluskey Chevrolet is #1 More

Wonderful dealership to deal with. Great customer service and support from the service department. Everyone you come into contact is ready and willing to assist in anyway. Great customer service and support from the service department. Everyone you come into contact is ready and willing to assist in anyway. More

I have worked with Bill Stouffer for years. He is a straight shooter, which is hard to find in sales. He has worked very hard getting a great car for me at a great price. I never was pr He is a straight shooter, which is hard to find in sales. He has worked very hard getting a great car for me at a great price. I never was pressured and worked deal by texting. He is honest, knowledgeable, and he has a customer for life More

I don't like the dealership because they lied about my life time warranty I was told that if I maintain my oil changes between 5000 and 7000 I would be cover well I did that but when my water pump went ou life time warranty I was told that if I maintain my oil changes between 5000 and 7000 I would be cover well I did that but when my water pump went out the warranty company said it couldn't be over 5000 miles so they wouldn't pay for it,but the kicker is my first oil change was at the dealership and it was 6100 miles so they knew my life time warranty was void then but didn't tell me so I only had the car from August 9 2021 it's a 2019 tahoe to December 2022 and I had to payout of pocket a total amount of 1000.00 for a water pump and rental it took them 6days after I brought it to them to tell me my warranty was no-good and 3.5 days to fix the dealership has given me problems from day one I should have given the car back but I'm 7ft tall and it very comfortable but I liked how it felt even with its issues like the lights are tinted and you can't see at night after I had it I went to get the lights changed and found out it was a wrecked car that wasn't reported the whole front end is aftermarket parts and they knew and charged me full price for the tahoe so this dealership is crap to me I won't do any more business with them. More

Been trying to buy a full size truck. The one girl I been dealing with for over a year. Won't return phone calls and every time I wanted her to check on a vehicle ran my wife and mine cre The one girl I been dealing with for over a year. Won't return phone calls and every time I wanted her to check on a vehicle ran my wife and mine credit. To see if it would work. Then we have to call her back numerous of times bc she won't call us. We have our credit score so low now there no way to get a low. We have bought 2 vehicles at your kings Mill store have our vehicles service there too. For a preferred customers of so called business. We are not happy! And this girl has made us feel like xxxx! Bc we got the shaft! We have even sent our friends there to buy a car from you all. Keith McCluskey said everyone treated like family. Well we know now what a joke that's been. Not a Happy Customer any longer!! Maybe we should take the service on our vehicles to another place in stead of yours. Bc we always been there and we can go close to the house than driving 34 miles away from home! More

I had scheduled an oil change and for diagnostics on an electrical issue. When I showed up I was told the diagnostics could not be done since the techs were gone for the day. I wish they had reviewed t electrical issue. When I showed up I was told the diagnostics could not be done since the techs were gone for the day. I wish they had reviewed the appointment and told me in advance as I would have rescheduled for another date/time when both could be accomplished. More

Great place and nice selection. Vinnie got me in and was very helpful. I would highly recommend. Vinnie got me in and was very helpful. I would highly recommend. More