
McCluskey Chevrolet
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 558 reviews
Purchased a 2019 Impala Premier in February of 2023. Didn’t realize until home, that the car had no owner manuals at all. With all the bells and whistles this car has, the manuals would be extremely hel Didn’t realize until home, that the car had no owner manuals at all. With all the bells and whistles this car has, the manuals would be extremely helpful. Have contacted the dealership four different times, two different people, regarding this, and have received no response back regarding getting these manuals. Before this, I was very satisfied. More
We felt our sales guy, DeShawn, was great and very willing to help us. So was his supervisor, but I did not get her name, She went out of her way a lot. However, McCluskey itself was a very erratic ex willing to help us. So was his supervisor, but I did not get her name, She went out of her way a lot. However, McCluskey itself was a very erratic experience. We saw multiple people in a very short amount of time, in multiple offices. This was frustrating and not remotely comfortable. There was a sales guy, a sales manager, a finance guy, a guy we signed our documents with, then we were sent to a computer for another guy trying to sell us the McCluskey auto insurance, then we saw someone else. It was ridiculous. As much as we love the new car and thought our salesman was a nice guy, this was not a pleasant buying experience. More
Our sales person was Mario and we can’t say enough great things about him. He was personable, down to earth and didn’t pressure us. I am even having my mom go to him. He found us the perfect car! BJ in the things about him. He was personable, down to earth and didn’t pressure us. I am even having my mom go to him. He found us the perfect car! BJ in the service department was so helpful and polite. More
Awful company. I called on a Friday morning and asked to come purchase a car they told me to come at 4pm so I took off work early and drove an hour to get there onl I called on a Friday morning and asked to come purchase a car they told me to come at 4pm so I took off work early and drove an hour to get there only to find out the sold it but they have many other great (more expensive models for sale). I left furious. My husband calls the next morning and it’s still available but now instead of $22,000 it’s $26,000. Magically overnight. Bunch of liars and crooks More
Had my truck towed to the service Dept on 3/3/23. Called the following day and they told me that Curtis was my advisor and that he would reach out. 4 days later at 3 am I received a text that my vehi Called the following day and they told me that Curtis was my advisor and that he would reach out. 4 days later at 3 am I received a text that my vehicle was being looked at they would get back to me. Thursday Night 3/9'/23 at 10:23pm I received a call from Curtis my technician that my truck won't be looked at till Monday bc they don't work weekends. So now it will be 10 days and 2 weeks of me paying for rental car now costing $588.00 just to get my truck looked at!!! Communication is horrible. This is not customer service... More
BJ and the rest of the service staff were fantastic. Very fast, efficient, and affordable. I was in and out even faster than expected. Excellent service experience as always. McCluskey Chevrolet is Very fast, efficient, and affordable. I was in and out even faster than expected. Excellent service experience as always. McCluskey Chevrolet is #1 More
Wonderful dealership to deal with. Great customer service and support from the service department. Everyone you come into contact is ready and willing to assist in anyway. Great customer service and support from the service department. Everyone you come into contact is ready and willing to assist in anyway. More