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McCarthy Toyota of Sedalia

Sedalia, MO

4.9
126 Reviews

3110 W Broadway Blvd

Sedalia, MO

65301

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126 Reviews of McCarthy Toyota of Sedalia

July 13, 2015

New sales This place is one the worst place to buy a car. They have no idea regarding a customer service and very unfortunate to represent a company such as to More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 25, 2015 -

McCarthy Toyota of Sedalia responded

Jeff, I am very sorry for such a late response to this review. I assure you that it's very important to us that we address our customers' concerns in a timely manner, unfortunately a technical issue prevented us from seeing this until now. We'd very much still like to acknowledge your concern and see if there is anything we can help with or learn from your situation. Please reach out to Karl Kramer, our Communications Director, at 913-800-1155 or kkramer@mccarthyautogroup.com. Thank you and have a wonderful day!

July 09, 2015

2015 Avalon purchase This Sedalia, MO Toyota dealer has changed hands in the last several years or so and quite frankly the staff attitude under the "new" banner has chan More

by LITTLEtrike21
Recommend Dealer
No
Employees Worked With
David Gaspard, Mandy Morris
Aug 03, 2015 -

LITTLEtrike21 responded

Update: Now one month to the day after the purchase of our Avalon we are still having a problem with this dealer. An insurance document which the dealer copied to be sent to another facility was never received by that facility so we are now having to still do legwork getting all papers to the correct location. If I could remove my 2 stars I would...making this a 0 star dealer. This is the first time in 50 years I have been so disgusted with a dealership. Not a word from them in this four weeks makes it seem as if they really don't care what we think not do they attempt to question how their staff met our needs. Even a "sorry you're having problems" would have helped. Stay far away from this dealership is my advice.

Sep 25, 2015 -

McCarthy Toyota of Sedalia responded

Hi there! I apologize for such a late response to this review. I assure you that it's very important to us that we address our customers' concerns in a timely manner, unfortunately a technical issue prevented us from seeing this until now. We'd very much still like to acknowledge your concern and see if there is anything we can help with or learn from your situation. Please reach out to Karl Kramer, our Communications Director, at 913-800-1155 or kkramer@mccarthyautogroup.com. Thank you and have a wonderful day!

June 12, 2015

great guy , knew just what i was looking for ! good dealership , will do business with them again , talked to rickey first time and he new exactly what I wanted ! price was good and didn`t have to More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Adair
Jun 12, 2015 -

McCarthy Toyota of Sedalia responded

Dan, Thank you for taking the time to write this review about your experience here! It's great to hear that you enjoyed working with Ricky and that we were able to get you a great deal. We appreciate your business and hope you'll be back to visit soon!

April 03, 2015

Purchased new car. We had a good buying experience. Mike was very helpful, and gave a very good tutorial on all the features of our new Corolla. Lynsie was also very hel More

by dpm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2015 -

McCarthy Toyota of Sedalia responded

Thanks for the review! We're glad Mike was able to help you out and help you find your new Corolla! We look forward to working with you again in the future and we hope you're loving your new car!

March 31, 2015

Buyer beware! I bought a 2011 Rav 4 in March of 2013. The salesman I worked with was Wonderful! I then went to see Mandy, and man was she friendly too! I got great More

by Pam Franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mandy Morris
March 27, 2015

Six vehicles purchased Always a pleasure dealing with Dave. Took great care of my vehicle needs while at Whiteman. Highly recommend buying from Dave. Thanks old friend. More

by sarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gaspard
Mar 31, 2015 -

McCarthy Toyota of Sedalia responded

Thanks for the great review! David is a great guy and we're glad you were able to see why. I know he looks forward to working with you again.

March 15, 2015

Mark was so Pleasant, Professional, and Helpful! We arrived for our mid morning oil change and were promptly taken care of by Mark. He took down our concerns, one of which was a noise we heard while More

by Wandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Woolery
Mar 16, 2015 -

McCarthy Toyota of Sedalia responded

Thank you so much for your kind and thorough review! We are so glad that we were able to get you car's alignment fixed the same day that you brought it in. We appreciate you taking the time to leave such a great review and can't wait to have you and your family into our dealership again!

February 27, 2015

Service Center I purchased a brand new vehicle in December and had an issue with a crack in the windshield. No-one was able to do anything for me until Angie at the More

by cdp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Brandes
Mar 02, 2015 -

McCarthy Toyota of Sedalia responded

Thank you for taking the time to leave a 5-star review! We're glad to hear that Angie was able to take care of you and our collision center was able to take care of your cracked windshield. Thanks again for your kind words and recommendation.

January 08, 2015

Excellent Experience I can't say enough wonderful things about my car buying experience. I love the car that I bought and I had a great a great buying experience to boot. More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Morris
Feb 02, 2015 -

McCarthy Toyota of Sedalia responded

Thank you so much for your kind words and wonderful recommendation. We're glad that our staff made the experience as quick and easy as possible and understood your personal needs. Thank you for the 5-star review.

December 12, 2014

DO NOT BUY FROM THIS DEALER! You negotiate your deal and then they change the price! They want to "talk" about their issues, but they don't want to "fix" the problem! Check with More

by JewelsinMo
Price
Recommend Dealer
No
Employees Worked With
David Gaspard, Amanda Kessman