McCarthy Toyota of Sedalia

Mark was so Pleasant, Professional, and Helpful! We arrived for our mid morning oil change and were promptly taken care of by Mark. He took down our concerns, one of which was a noise we heard while We arrived for our mid morning oil change and were promptly taken care of by Mark. He took down our concerns, one of which was a noise we heard while driving, and then he showed us the way to the waiting area. The waiting area itself was pleasant with options for something to drink and a TV to watch, tho the TV's sound was a tad quiet. Due to this, we tired of sitting around and decided to take a walk in the sunny but brisk outdoors. To our surprise, we heard someone calling our names. Mark had discovered the cause of the noise we were concerned about, and he tracked us down to let us know what the cause was (tire type). He explained it and left us to think over our options. As we walked around the lot we were approached by a very nice salesman, unfortunately I do not recall his name. He was a very nice young man, and he politely inquired as to whether we were looking to trade in our car on a newer model and explained the advantages of that. We were not interested in trading in the car since we haven't owned it long, and he did not apply any pressure, just was very pleasant. When we tired of our walk we went back inside and had only a little while to wait until Mark appeared again to let us know our car was ready. We paid for the work done, and he explained that the alignment of the car was somewhat off, resulting in the car toeing in, and "out of spec.". We asked him about how long it would take to correct that. It was coming up on their lunch time and ours, so he suggested that we come back after lunch and we would have no waiting for the alignment. We did as he suggested, returned after lunch, and we were immediately taken to the waiting room while the technicians took care of the car. Again, it didn't take long before we saw Mark coming to get us. He assured us that the car was now properly aligned and ready to go. Mark was friendly but professional, and we really appreciated his keeping us so well informed of the details of our car. We are very happy your dealership has Mark there to help customers like us make good decisions to keep our cars running at their best! Thank you so much for your help, Mark! More

Service Center I purchased a brand new vehicle in December and had an issue with a crack in the windshield. No-one was able to do anything for me until Angie at the I purchased a brand new vehicle in December and had an issue with a crack in the windshield. No-one was able to do anything for me until Angie at the collision center. She went out of her way to ensure at least something was done that was satisfactory to help me in everyway possible. Everyone else was concerned with just moving me along to the next person. She acted like she cared and did everything she could to ensure I was happy and at least got something accomplished with the brand new vehicle I bought. If it was not for her, I would never recommend this dealership to anyone again. Due to her, I might buy another vehicle from them. More

Excellent Experience I can't say enough wonderful things about my car buying experience. I love the car that I bought and I had a great a great buying experience to boot. I can't say enough wonderful things about my car buying experience. I love the car that I bought and I had a great a great buying experience to boot. I am going through a tough transitional period in my life and everyone at Mccarthy was very sympathetic and helped turn a stressful situation into a great experience. More

Purchased a new car. Came to buy a new car. The sales person was extremely helpful and worked with us to get to a reasonable price. We got a great deal on a new car. I wou Came to buy a new car. The sales person was extremely helpful and worked with us to get to a reasonable price. We got a great deal on a new car. I would highly recommend this dealership to anyone that is looking for a new car. More

Purchased new SUV Never thought I would purchase a Toyota but after visiting McCarthy Toyota in Sedalia I am now have a beautiful 2014 Rav4. Rob Callahan was so frien Never thought I would purchase a Toyota but after visiting McCarthy Toyota in Sedalia I am now have a beautiful 2014 Rav4. Rob Callahan was so friendly and helpful. Explained all my concerns. Had to wait a few days on delivery but Rob called me to keep me up to date. Also like to thank Sam and Mandy. This is the most friendliness dealership I have been to. Now I will recommend McCarthy's in Sedalia to all my friends. Thank you for making this so easy. Jacqueline and Danny Witherspoon, Clinton Mo. More

Purchased Used Car They had the vehicle I was wanting and they made the buying experience great. I would definitely come back. I would also recommend this dealer to They had the vehicle I was wanting and they made the buying experience great. I would definitely come back. I would also recommend this dealer to a friend. GREAT EXPERIENCE! More

Purchased new car This was probably the best new car buying experience we've had, and we've bought many cars in the past 40 years! We found the sales staff and manageme This was probably the best new car buying experience we've had, and we've bought many cars in the past 40 years! We found the sales staff and management to be knowledgeable, friendly, courteous and respectful. We would definitely buy another car from this dealership. More

Above and Beyond Rob Callahan at McCarthy Toyota provided my family and myself an excellent customer experience during the sale of the Nissan Pathfinder. I sincerely a Rob Callahan at McCarthy Toyota provided my family and myself an excellent customer experience during the sale of the Nissan Pathfinder. I sincerely appreciated Rob's no pressure sales approach. When I first contacted him by phone for more information about the pathfinder he was quick to respond with a video of the vehicle emailed to me, considering the dealership had just acquired the car, and they were very flexible when I mentioned my price point. My wife was impressed when Rob delivered the pathfinder to our house (in Columbia an hour away from the dealership) for a test drive and did not give her the "sales pitch". Also delivering the car to columbia for us to test drive was going above and beyond to earn our business. If every customer that visits McCarthy Toyota receives that above mentioned treatment Rob and McCarthy will be very successful. I will definitely tell my friends about my excellent customer experience. More

Honestly Surprising We knew exactly what we wanted, and our local dealer didn't have the right color of vehicle we were searching for, and we didn't want to commit to buy We knew exactly what we wanted, and our local dealer didn't have the right color of vehicle we were searching for, and we didn't want to commit to buying a vehicle we had not driven. We did an extensive Internet search for the "just right" sedan, and came up with the McCarthy Toyota dealership. We decided to see what they as well as one or two other dealers had to offer. As soon as we parked in the lot, Tony Wood greeted us and asked if he could help. Nothing pushy, but simple courtesy. We explained what we wanted and he showed us exactly what we asked for--he didn't try to push us into another more expensive model, or try to sell us features we weren't interested in. There was the usual back and forth price negotiation, and we came to an agreeable settlement. Even knowing dealerships train their people to "connect" with potential customers, Tony Wood was an exceptional young salesman: not pushy, courteous, knowledgeable, intuitive, with integrity. We drove away very happy with our purchase. More