Mazda of Valley Stream
Valley Stream, NY
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121 Reviews of Mazda of Valley Stream
Great sales experience matched by an amazing car leased I can truly say I had a wonderful experience at Mazda of Valley Stream. Initially I went to the dealer at Garden City as I have serviced my now previ I can truly say I had a wonderful experience at Mazda of Valley Stream. Initially I went to the dealer at Garden City as I have serviced my now previous Mazda, but working with sales it just didn’t feel right so I didn’t move forward. Decided to go to Valley Stream a week later and when I worked with Henry V. I noticed an immediate difference in the experience. Henry was a genuine person, honest, and doesn’t have that salesman vibe that can come across as disingenuous/annoying. Mazda of Valley Stream is committed to making the customer happy. When I also dealt with Kevin the manager on the tail-end of the negotiation, we worked something out that made me feel satisfied with my deal, and he kept his word on an agreed service that would be performed for free that required me coming back to the dealership weeks later. Henry and Kevin were excellent to work with throughout and even afterwards as Henry was timely in responding to any questions I had and offered great tips as he is a personal Mazda fan himself. And as for the vehicle: 2.5 months in and I am really in love with it. I had a top of the line Grand Touring 2016 Mazda 6 that I was very satisfied with but I wanted to lease. I wound up getting a gorgeous Soul Red 2018 Mazda 6 Reserve (4th tier out of 5) and the 2-year difference was noticeable. The word that came to my mind when I both saw and sat in the care for the first time was “opulent”. I really felt that I would be treating myself to this vehicle even though it technically isn’t a luxury car. Adding the turbo makes the car so much more fun to drive compared to the non-turbo 2016 and the Active Driver Display projected in the windshield is really, really cool (general, navigation, and safety information) which replaced the somewhat gimmicky Heads-Up display. Android Auto/Apple Care play was included as is and so the car really felt complete in terms of the overall experience. And again, the driving experience has been fantastic. I have a confidence driving on the highway that I didn’t have since I had my Millennia S from years ago, but this car drives better and is more opulent. If you have a Mazda that’s even just a couple years old, give Mazda a try as they have really made significant improvements and head on over to Mazda of Valley Stream for impeccable service. More
Smooth experience Great customer service! They made the experience feel effortless and easy. Keven and Stephen worked with me to design the car that I want, at the pric Great customer service! They made the experience feel effortless and easy. Keven and Stephen worked with me to design the car that I want, at the price that I needed. More
Pleasant and Quick Experience Stephen has helped me to find the right car at the right price point. He was very helpful and kind. I will refer other friends of mine to him for the Stephen has helped me to find the right car at the right price point. He was very helpful and kind. I will refer other friends of mine to him for the future. More
GREAT CUSTOMER SERVICE I recently purchased a 2019 CX3 at the valley stream dealership. I was greeted by the manager K. Persuad and my rep Charlie EChevarria. They were very I recently purchased a 2019 CX3 at the valley stream dealership. I was greeted by the manager K. Persuad and my rep Charlie EChevarria. They were very professional and had GREAT customer service. Charlie accommodated me when it come to the paperwork part of it, she actually started preparing the paperwork due to my busy schedule. When I got to the location I meet with Mr. Charlie financial specialist who explained the contract and finanacial part of it. finally Mr. S. Otto showed me the features of my new car. I More
The best dealer in the Tri-State area! Hands down the best dealer in the tri-state area—not just of the Mazdas—but of all car dealers! The most friendliest and inviting staff, not a slimy, Hands down the best dealer in the tri-state area—not just of the Mazdas—but of all car dealers! The most friendliest and inviting staff, not a slimy, nor pushy, car slinger in sight! From the sales team, to the managers, all the way through paperwork, it was really one of the best car buying experiences I've ever had. And I had the pleasure of working with Jonathan who might be my new favorite person—even outside of car sales! Very knowledgable, informative, and genuinely cares about finding the perfect fit for his customers. (And deserving of so much respect!! Inside joke!) So happy with my new vehicle and will definitely be returning to keep it in tip-top shape or my next vehicle purchase. Don't waste your time anywhere else, let these fine folks woo you over themselves! =] More
Maybe next time The sales manager was not able to give me the price I wanted so we parted ways. Stephannie was very helpful and professional about their dealership n The sales manager was not able to give me the price I wanted so we parted ways. Stephannie was very helpful and professional about their dealership not being able to match the price of another dealer. More
SOLD ME A CAR WITH 4 BALD TIRES WITH DRY ROT i PURCHASED A 2015 jeep grand cherokee. the car has the orgininAL tires from 2015. my mechanic told me the dealer should have replaced the tires befor i PURCHASED A 2015 jeep grand cherokee. the car has the orgininAL tires from 2015. my mechanic told me the dealer should have replaced the tires before selling me the car. The car passed the "inspection" that was done at the dealer. the dealer says the threads are measured from the middle. I got two opinions and both say I was sold a car with 4 bald tires. The dealer lies and plays games and treats women like we are so stupid. I have reached out to the owner, despite Kevin refusing to give me the owners name. I have not received a call back. I do not trust this dealer because of all the lies they have told. I lost my faith in them. I WILL NOT LEAVE MY CAR WITH THEM TO REPLACE TIRES. I DON'T TRUST THAT THEY WON'T GIVE ME USED/CHEAP TIRES AND then attempt to mess with my car. I wish I could attach pics. More
Excellent Transaction Mohamad was very cordial and helpful with the process of signing me up for a new lease. He was extremely helpful to me and I highly recommend working Mohamad was very cordial and helpful with the process of signing me up for a new lease. He was extremely helpful to me and I highly recommend working with him =) More
Received 2 new cars Henry was a very knowledgable salesman. He took my mother and I in both of the cars we purchased on a test drive and showed us everything the car ha Henry was a very knowledgable salesman. He took my mother and I in both of the cars we purchased on a test drive and showed us everything the car has to offer. Henry was then able to show everything when we purchased the car and still answers all my questions to this day. More
Buyer beware From the minute I walk in I felt it was not a good place and I betrayed my instincts. They took advantage of the fact that I was ignorant to the whole From the minute I walk in I felt it was not a good place and I betrayed my instincts. They took advantage of the fact that I was ignorant to the whole financing process and while I came in to lower my monthly payments, I came out owing more on a car I hate cause I wasnt even given the opportunity to test drive. When I was about to back down, I had 2 people literally talking at the same time and pressuring me to agree. Called to explain my situation and they said there is nothing they can do. Lesson learned and I hope they are ok with playing with people's lives just to get you to buy from them. Will never recommend them to anyone but do recommend to educate yourself before going to any dealership. More