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Mazda of Valley Stream

Valley Stream, NY

3.7
121 Reviews

676 W Merrick Rd

Valley Stream, NY

11580

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121 Reviews of Mazda of Valley Stream

August 24, 2019

I’m Happy I was greeted upon arrival and introduced to our sales person. All my concerns were addressed and made my first lease deal a positive experience. I’m More

by Happy Eleanor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed O'Connor, Tommy McGuinness, Rennert Jared, Kevin Persaud
August 06, 2019

Excellent My experience was excellent, I recommended to everyone. Everyone was very helpful, Especially Mohamad Hanif. He is a wonderful salesman. Happy with my More

by Sistagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John , Mohamad Hanif
August 04, 2019

Great place, workers are very nice and knowledgeable People who works are very friendly, accommodating, knowledgeable and they really care about you, Stephen Otto are the best and helps me a lot, Tommy a More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Otto, Ed O'Connor, Tommy McGuinness, Mohamad Hanif, Rennert Jared, Kevin Persaud, Henry Villafuerte, Jonathan Lakritz, Charley Echevarria, Alejandra Quintero
July 25, 2019

Wonderful Experience I walked into Mazda of Valley Stream after visiting several dealerships in search of a Mazda CX-9. I was greeted by salesmen Ed O'Conner. He was in g More

by Torres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy and David, Ed O'Connor
July 16, 2019

I just bought a used jeep and had a wonderful experience! I just financed my first car and I had a wonderful experience! My salesperson was Jabari and the finance manager that I worked with was Tommy. They we More

by Purplegem96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jabari, Tommy McGuinness
July 08, 2019

No good deals, doesn't now what rights buyers have in NYS We already had a written quote and terms from Bay Ridge Maxda. We tried to get them disclose lease items as required by NYS Law (Motor Vehicle Retail More

by Robert P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Persaud
Jul 08, 2019 -

Mazda of Valley Stream responded

Robert, we apologize for any inconvenience you feel you we caused. You visited our showroom in hopes for us to beat a price from another dealership. The reason the process took as long as it did is because you wished to make various phone calls to ensure you were getting the correct information and a good deal. Of which you recognize you did because you moved forward with writing up the deal and leaving a $1,000 deposit. We wish to move forward and deliver the vehicle to you as scheduled. If you have any further concerns please reach out to us here at the dealership 516-285-0505

July 08, 2019

Horrible service 2nd time around was horrible. They messed up the process of registering my car so now they are ignoring me. Even though I paid them to register the More

by Mike F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Persaud, Jonathan Lakritz, Charley Echevarria
Jul 11, 2019 -

Mazda of Valley Stream responded

Michael, we apologize for your recent car buying experience with Mazda of Valley Stream. Unfortunately, we ran into an issue legally registering your vehicle due to an incorrect date on the insurance card. Now that we've been able to connect with you and resolve the issue, your vehicle is now registered properly. We understand issues like this can happen and our professional staff is here to assist in every way possible. Please accept our sincere apologies for any issues this may have caused during your recent trip to Mazda of Valley Stream. If you'd like to discuss this further, please call Kevin at 516-285-0505

March 27, 2019

Wonderful Experience w Henry and the Mazda Team My wife and I walked into the dealer to browse. Henry greeted us and long story short, 3 hours later we drove out with a brand new Mazda CX5!! There More

by Hec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy McGuinness, Kevin Persaud, Henry Villafuerte
March 07, 2019

We got a great deal My wife and I were planning to visit several dealerships to choose the best deal on Mazda CX5. We stopped at Mazda of Valley Stream. Everybody was ver More

by Lenny7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Otto, Tommy McGuinness, Kevin Persaud, Henry Villafuerte
February 13, 2019

AMAZING HENRY! Henry is just the nicest, most considerate person. He made my experience at leasing a car from Mazda so comfortable. the leasing process went smooth More

by Mazda girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Villafuerte
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