Mazda of Valley Stream

Disclaimer: I understand Covid-19 has changed the car buying process. Backstory: I live out of state and purchased a CPO/ traded in a car. The internet sales manager that handled 80% of my purchase a buying process. Backstory: I live out of state and purchased a CPO/ traded in a car. The internet sales manager that handled 80% of my purchase and interactions has been great. But once the car was purchased the situation fell short. Living out of state I understand registering, and buying a car is slightly different than NY and they would have to follow an abnormal process, but they assured me it's not a problem. They informed me the clerk "talked" to my states RMV and all I had to do was bring one form to them in person and I could be on my way. That's when things went south and now, I'm stuck with a car I cannot drive. To summarize the dealer/clerk neglected to find out all relevant information on registering a car in my state. It has been a frustrating 3+ weeks of owning a car that is a giant paperweight. If I wanted to spend $30k+ on a paperweight I would have been better off with gold... With that said I have been regularly following up with Mazda of Valley Stream but all I keep getting for a responses is we don't know why it's taking so long; we will call and follow up etc. But no meaningful solution other than "wait". They said they informed me of the process, but it's hard to inform a customer if you fail to get the proper information to begin with and now they are trying deflect some of the blame back on me. Luckily for me they are not my local dealer as I would never bring my car back to them for any sort of service or maintenance. In the end I hope to have a car I can drive at some point, maybe if I'm lucky before my first payment is due... It is obvious and apparent, that once the dealer got their money from me, they could care less about the situation they left me in. I would not recommend buying a car from them. More

fraudulent charges for service my Mazda 3 was brought for inspection to Mazda valley stream because it did pass inspection at another shop allegedly due to the inability to connect my Mazda 3 was brought for inspection to Mazda valley stream because it did pass inspection at another shop allegedly due to the inability to connect to the system. The Mazda Valley Stream service told me that the inspection was passed without any problems but that they decided to diagnose the car computer (apparently without first trying to see if it indeed connected, which it obviously did), found nothing but charged ca. $137 for this diagnosis. they basically cheated me out of this money. the service manager refused to discuss this matter. Dr. Vitaly Citovsky More

I liked his Honesty and was not Pushy This was my husband and myself second visit. Jonathan Lakritz was our sales consultant both times. The first time we were only looking and the secon This was my husband and myself second visit. Jonathan Lakritz was our sales consultant both times. The first time we were only looking and the second time we visited we leased a car. Johnathan took his time with us and he did not push us into purchasing something that we didn't want or need. He answered all our questions. Even when we finally brought the car he took his time to show us how to use the features on the car. It seemed as though he would have stayed with us all night if we wanted him to. He was very good and I believe he truly cared which is very rare these days. You could tell that he love what he was doing. More