Mazda of Valley Stream
Valley Stream, NY
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121 Reviews of Mazda of Valley Stream
Steve Oddo is the ONLY gem of this location, as he is honest, forthright and very kind. Love that guy! Purchased a car from them and they tried to pull a fast one when it came to financing. TOMMY is honest, forthright and very kind. Love that guy! Purchased a car from them and they tried to pull a fast one when it came to financing. TOMMY is one of their financial people and he is disgusting, rude and a liar. Even their manager lied to us about outside financing stating "the advertised pricing is only if you finance through us. If you don't finance with us, we will not sell you the car." This is a LIE as we came to find out...if you go with outside financing, you pay an extra $1,000 for the total cost of the vehicle. Their in-house Mazda interest rates are astronomical at 4.79% so I advise you to go with a major bank for financing. We were quote a rate of 2.69% from 3 major banks. Tommy also displayed some casual racism towards me regarding my "ethnic" sounding name, stating "WOW, blame your parents for that one!!! Jesus!" after I provided the spelling of my full name. He laughed heartily at his own xenophobic joke which speaks volumes about his small-mindedness and ignorance. I was disgusted by his behavior, his words, his demeanor, his horrendous sales tactics and his (lack of) professionalism. If possible, request a a different finance person because Tommy does not respect customers and certainly not ethnic or racial minorities. If anyone has experienced any form of discriminatory or racist behavior or language from this location, please send me a private message. More
After shopping around on and off for about a month, I was ready to buy a Mazda. I wanted a CX-3 so I went to the closest dealership hoping to get a good deal. My salesperson, Rose, was very easy to talk to ready to buy a Mazda. I wanted a CX-3 so I went to the closest dealership hoping to get a good deal. My salesperson, Rose, was very easy to talk to and seemed nice. But about 5 minutes in, Kevin abruptly took over. Granted it was about an hour before closing time so maybe he wanted to finish up early. From the start Kevin was aggressive and rude. He wanted above sticker price because “that’s what lot of people were paying”. When I told him that I would never pay above sticker price, he asked if I would take the car home that night if he gave me the sticker price. He didn’t give me much time to think but I told him I would... but I wanted to trade in my old vehicle. When I told him my car was a ‘04 CRV with 160k miles on it, he laughed and told me he can only give me $500 for it. I told him that KBB said my car was worth $1800 and then he asked if I brought my car with me. When I told him no, he offered to give me $1000 for it without even looking at it if I agree to buy the CX-3 and leave a deposit. I almost took his offer because I really wasn’t sure that my CRV was even worth $1000. But it really bothered me that he was willing to give me $1000 without even looking at my car. It just seemed like all he wanted was a signed contract and a deposit. So I told him that I thought my car was worth more and he told me to bring it the next day. Next morning, I went to Empire Mazda in Huntington and although I had to go through the whole negotiation process again, the salesman and the manager were courteous, patient and willing to LISTEN to my side and reasoning. It took a while but I got my CX-3 and they gave me $1250 for my trade-in. I might’ve eventually gotten the same deal if I went to Valley Stream Mazda but Kevin’s attitude and style in dealing with me was a complete turn-off... More
I purchased a CR 5 and I couldn’t be happier. Mohammad Hanif made the experience exciting & fun. He was transparent & straightforward which I greatly appreciate. . I would highly recommend this dealership Hanif made the experience exciting & fun. He was transparent & straightforward which I greatly appreciate. . I would highly recommend this dealership. I really like my car & valley stream dealership. More
Mohamad Hanif is the sells person you want to work with, genuine and calm, he’s not someone to pressure you into buying something you don’t want. He has followed up with me, and offered me to call or emai genuine and calm, he’s not someone to pressure you into buying something you don’t want. He has followed up with me, and offered me to call or email him if I have any questions about my new car. Overall, I can say I had a good experience buying my car at this dealership. More
Great car dealer. We were comfortable at the buying process, no pressure at all, no hidden charges. Thank you Stephen for being kind and helpful. process, no pressure at all, no hidden charges. Thank you Stephen for being kind and helpful. More
W/O a doubt, THIS is the dealership to go to for the truly best deal and experience! I've negotiated many many deals both for my own cars and for others over the years and I have to say Mazda of Valley truly best deal and experience! I've negotiated many many deals both for my own cars and for others over the years and I have to say Mazda of Valley Stream was perhaps the best experience (and 'out-the-door-price') I've had. Kevin Persaud (sales mngr.) was excellent in every way. To be honest, HE was the deciding factor for me, making the deal work as i wanted and being honest and professional. Rose Bezerra (Sales/lease specialist was also wonderful in every way. They BOTH will get all my future referals and business. Don't waste time at other dealerships, go right to Mazda of Valley Stream! More
Great! Yasmine Salama was super helpful and made things easy for us. I reccomend her and Mazda of Valley Stream to anyone looking for a new automobile!! easy for us. I reccomend her and Mazda of Valley Stream to anyone looking for a new automobile!! More
Wow!!! Where to start first ,and foremost would like to give a big shout out to Kareem. He went above, and beyond to help me out with my leasing purchasing. Very knowledgeable young man, professiona give a big shout out to Kareem. He went above, and beyond to help me out with my leasing purchasing. Very knowledgeable young man, professionalism five stars, down to earth,the list goes on, just see for you first hand,and guarantee you won't be disappointed, not to mention he has the patience of a Saint. 💪💪💪 Also a big guy shout out to Guy , if I'm spelling his name correctly, if not please forgive me . When I first walked into the dealership, he made sure I was well taking care of ,showed me the car I was interested in ,and all. He even made sure I was ok before I left the lot with the new car,because to be honest I was very nervous about driving,and was stagnant for about a good 10 minutes. 😂😂😂 A real stand up guy , with a great disposition. Last ,but not least a big thank you to Tommy as well. A very courteous, well maintained, will help you with whatever you need kind of guy,was very patient as well,and great sense of humor. Even gave me the option for some great added insurance for the new car, which I think in my honest opinion is amazing!!! If you're looking for a dealership with professionalism to the highest degree ,and with people who truly will assist you ,and help you every step of the way .... then look no further. Mazda in Valley Stream is where you need to be .. just saying... MIC DROP... 😎😎😎👍👍💪💪💪 More
The service was great at Mazda of Valley Stream. I am very happy with my purchase. Mohamad and Kevin were both very professional and helpful throughout the whole process. very happy with my purchase. Mohamad and Kevin were both very professional and helpful throughout the whole process. More
What a Wonderful Experience, Mohamad and everyone else at the dealership went above and beyond to find the exact car i wanted, every single person was professional and helpful. I HIGHLY RECOMMEND them to any the dealership went above and beyond to find the exact car i wanted, every single person was professional and helpful. I HIGHLY RECOMMEND them to anyone looking for a car! i couldnt be Happier with my CX5!! More