Mazda of Claremont

Friendly and professional. Thoroughly and courteously answer all questions. Love the inspection videos they send! Thoroughly and courteously answer all questions. Love the inspection videos they send! More

Great experience 👍 I would highly recommend. Ok the number of words thing is and was annoying...need to change that... Ok the number of words thing is and was annoying...need to change that... More

Good customer service from Miguel and was able to work with me when it came to an agreement with me when it came to an agreement More

Amy was so welcoming and helpful. It was easy to make appointment online. The maintenance on my car was fast. Thank you It was easy to make appointment online. The maintenance on my car was fast. Thank you More

Great! Love the service department! Amazing Job! Will continue to bring my car! Happy Thursday! Love the service department! Amazing Job! Will continue to bring my car! Happy Thursday! More

It was easy to make an online appointment, Ms Felix, the advisor, was completely professional. The waiting area is comfortable. The job was done quickly, without additional costs or impositions. I'm certai advisor, was completely professional. The waiting area is comfortable. The job was done quickly, without additional costs or impositions. I'm certainly glad this dealership is so close to my home. I would certainly recommend it based on my two experiences there. More

Mazda of Claremont was very accommodating in setting up an appointment for regular maintenance. When I arrived at the service department on the day of the appointment, I was greeted by Amy who was very fri an appointment for regular maintenance. When I arrived at the service department on the day of the appointment, I was greeted by Amy who was very friendly and helpful and offered me coffee or water. I was given an approximate time for the vehicle to be ready. I opted to not stay the entire time so I was updated via text and later notified when my Mazda3 was ready for pickup. Excellent service! More

Great service as always fast and reliable service . I bri g my vehicle bang for your buck honest I bri g my vehicle bang for your buck honest More

Francisco is the man and did an amazing job with informing us of the details of the car and getting us a good deal. Really appreciate that he wasn't some shark looking for prey and wasn't pushing us informing us of the details of the car and getting us a good deal. Really appreciate that he wasn't some shark looking for prey and wasn't pushing us to make the sale. Robert on the other hand was that shark type of person but we appreciated Francisco. More

Generally good experience. Fair deal. Price seemed more than fair. No pressure. Very accommodating to my issues/plans. Lots of little (?) details I would comment on howe Fair deal. Price seemed more than fair. No pressure. Very accommodating to my issues/plans. Lots of little (?) details I would comment on however. 1. No review of car function/dashboard/Infotainment system provided by dealer personnel. I was handed the owners manual and basically told "good luck." Today's cars are too complicated not to have someone at least walk you through the basics. When I bought my last car, a Hyundai, the salesperson spent at least an hour going over all the details, and actually helped me install my Iphone and other details. It wasn't like they were too busy that day, just wasn't a priority. 2. No mention of the Mazda Connect Owners Manual. Didn't get a copy or have it even mentioned too me as existing. It is mentioned (briefly) in the Owner's Manual, but given the complexity of the system, it really should be at least mentioned, or a copy (or CD) given out to new owners. I think this is a significant lapse in policy. Have since downloaded a copy. 3. Wheel Locks. I paid for wheel locks, but they were not put on the car prior to delivery. They were in their original container in the glove box. I think if you pay for a "dealer installed" item, it ought to be dealer installed, not stuck in the glove box. Lack of detail. More