Amazing service and above and beyond everything was
communicated clearly and I really appreciate that
communicated clearly and I really appreciate that
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by CARLABEYA87
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Mazda of Claremont responded
Thank you so much for the amazing review! We’re thrilled to hear that you received above-and-beyond service and that everything was communicated clearly throughout your experience. Clear communication and exceptional care are exactly what we strive for, and we’re so glad that came through for you. We truly appreciate your kind words and your support. Thank you for choosing us, and we look forward to seeing you again!
⭐⭐⭐⭐⭐
I had an outstanding experience with Mazda of
Claremont, especially with Service Manager Roy Wells and Service Advisor Adriana Zermeno.
I brought my 2019 Mazda CX-5 in for a second opinion after
Claremont, especially with Service Manager Roy Wells and Service Advisor Adriana Zermeno.
I brought my 2019 Mazda CX-5 in for a second opinion after experiencing ongoing parking brake and warning light issues. From the moment I arrived, Adriana was professional, patient, and genuinely cared about helping me understand what was happening with my vehicle.
The Mazda technicians performed a thorough inspection, provided a detailed video, showed me the diagnostic results, explained everything in person, and answered all of my questions. Unlike my previous experience at another repair shop, Mazda was transparent and willing to physically show me the issues they found on my vehicle.
What impressed me most was their honesty and professionalism. They documented the problem, explained how the damage was related to a previous brake repair, and even provided information on where I could file a complaint regarding the improper repair work that had been performed elsewhere.
Roy Wells and Adriana treated me with respect, took the time to educate me about my vehicle, and made me feel confident that I was receiving accurate information. Their customer service, transparency, and attention to detail were exceptional.
If you are looking for a dealership that values honesty, professionalism, and customer care, I highly recommend Mazda of Claremont.
Thank you, Roy, Adriana, and the entire service team for your help and excellent service.
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by Maria De La Vega
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Mazda of Claremont responded
Thank you so much for your detailed and thoughtful review, Maria! We truly appreciate you taking the time to share your experience.
We’re very glad to hear that Roy and Adriana provided you with professional, patient, and transparent support while addressing the concerns with your Mazda CX-5. It’s wonderful to know that our service team and technicians were able to clearly explain the diagnostic findings, provide a detailed inspection video, and ensure you felt informed and confident throughout the process.
Your kind words about their honesty, attention to detail, and commitment to customer care mean a great deal to our entire team. We strive to deliver exactly this level of transparency and support for every guest, and we’re grateful to hear that it made such a positive difference in your experience.
Thank you again for your trust and recommendation. We truly appreciate your support and look forward to assisting you in the future!
Excellent service, professional staff and I love dealing
with you guys , because I have got really good car.
with you guys , because I have got really good car.
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by MIKAMINASYAN
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Mazda of Claremont responded
Thank you for your wonderful feedback! We’re so glad to hear you received excellent service and found our staff professional and easy to work with. It’s great to know you’re happy with your car, that means a lot to us!
We truly appreciate your continued trust and look forward to seeing you again!
Great customer service and always reasonable with their
time on oil changes whenever I come in for service. Thank you again.
time on oil changes whenever I come in for service. Thank you again.
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by Afghost
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2026 -
Mazda of Claremont responded
Thank you for sharing your experience!
We’re glad to hear that our team at Mazda of Claremont continues to provide great customer service and makes your oil change visits smooth and convenient. We truly appreciate your loyalty and kind words!
We look forward to seeing you again for your next service.
Great service , friendly, organized, professional and
lobby clean and inviting while waiting. Because of video of vehicle serviced answered a lot of questions without having to ask them thanks
lobby clean and inviting while waiting. Because of video of vehicle serviced answered a lot of questions without having to ask them thanks
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by tmct45
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2026 -
Mazda of Claremont responded
Thank you for the wonderful feedback! We’re so glad you had a great experience at Mazda of Claremont.
It’s great to hear that you found our team friendly, organized, and professional, and that our lobby made your wait comfortable and inviting. We’re especially happy our service video helped answer your questions and provided added transparency without you even having to ask.
We truly appreciate your support and look forward to seeing you again at your next visit!
Very pleased with the service, the service advisors
listened to my requests and comments and took action on it.
listened to my requests and comments and took action on it.
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by thunderbird777
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2026 -
Mazda of Claremont responded
Thank you for your feedback!
We’re thrilled to hear that our service advisors listened carefully to your requests and took action to meet your needs. Providing attentive and responsive service is always our goal, and it’s great to know we delivered that experience at Mazda of Claremont.
We truly appreciate your trust and look forward to assisting you again!
I had a great experience and the staff are very polite
and knowledgeable with every question I had.
and knowledgeable with every question I had.
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by sandrider01
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2026 -
Mazda of Claremont responded
Thank you so much for your wonderful feedback!
We’re thrilled to hear you had a great experience. Our team takes pride in being polite, knowledgeable, and making sure every question is answered thoroughly, so it means a lot to know that came through during your visit.
We truly appreciate your support and look forward to assisting you again in the future!
Great professional and courteous service.
Excellent technician. Beautiful waiting area.... clean and bright and great atmosphere
Excellent technician. Beautiful waiting area.... clean and bright and great atmosphere
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by RAMON.FRANCO28
Verified Customer
Verified Customer
Jan 30, 2026 -
Mazda of Claremont responded
Thank you for the wonderful feedback! We’re delighted to hear that you experienced professional and courteous service, and that our technician provided excellent care. It’s also great to know you enjoyed our clean, bright, and welcoming waiting area. We truly appreciate you choosing us!
Awesome customer service.
Will definitely be coming back to take care of all my car needs.
Will definitely be coming back to take care of all my car needs.
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by los.bahenas
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adriana Zemeno
Jan 26, 2026 -
Mazda of Claremont responded
Thank you for the great review! We’re thrilled to hear you received awesome customer service and look forward to taking care of all your car needs in the future. We truly appreciate your continued support!
The service was fast, and the waiting room was
comfortable with good amenities, price was good, i received a detailed video with all the inspections.
comfortable with good amenities, price was good, i received a detailed video with all the inspections.
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by miguel-caro-c
Verified Customer
Verified Customer
Service Price Transparency
Jan 26, 2026 -
Mazda of Claremont responded
Thank you for your review! We’re glad to hear that your service was fast, the waiting area was comfortable, and the pricing met your expectations. It’s great to know the detailed inspection video was helpful as well. We truly appreciate you choosing us and look forward to your next visit!