Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
196 Reviews
5.0

196 Reviews

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196 Reviews of Amy Felix

June 22, 2026

Dealership Rating
Employee Rating

Amazing service and above and beyond everything was communicated clearly and I really appreciate that More

by CARLABEYA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Mazda of Claremont responded

Thank you so much for the amazing review! We’re thrilled to hear that you received above-and-beyond service and that everything was communicated clearly throughout your experience. Clear communication and exceptional care are exactly what we strive for, and we’re so glad that came through for you. We truly appreciate your kind words and your support. Thank you for choosing us, and we look forward to seeing you again!

June 21, 2026

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Employee Rating

⭐⭐⭐⭐⭐ I had an outstanding experience with Mazda of Claremont, especially with Service Manager Roy Wells and Service Advisor Adriana Zermeno. I brought my 2019 Mazda CX-5 in for a second opinion after More

by Maria De La Vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Mazda of Claremont responded

Thank you so much for your detailed and thoughtful review, Maria! We truly appreciate you taking the time to share your experience. We’re very glad to hear that Roy and Adriana provided you with professional, patient, and transparent support while addressing the concerns with your Mazda CX-5. It’s wonderful to know that our service team and technicians were able to clearly explain the diagnostic findings, provide a detailed inspection video, and ensure you felt informed and confident throughout the process. Your kind words about their honesty, attention to detail, and commitment to customer care mean a great deal to our entire team. We strive to deliver exactly this level of transparency and support for every guest, and we’re grateful to hear that it made such a positive difference in your experience. Thank you again for your trust and recommendation. We truly appreciate your support and look forward to assisting you in the future!

April 15, 2026

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Excellent service, professional staff and I love dealing with you guys , because I have got really good car. More

by MIKAMINASYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Mazda of Claremont responded

Thank you for your wonderful feedback! We’re so glad to hear you received excellent service and found our staff professional and easy to work with. It’s great to know you’re happy with your car, that means a lot to us! We truly appreciate your continued trust and look forward to seeing you again!

March 09, 2026

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Great customer service and always reasonable with their time on oil changes whenever I come in for service. Thank you again. More

by Afghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia, Martin Ramirez, Adrian Hernandez , Jake Trujillo

Mar 11, 2026

Mazda of Claremont responded

Thank you for sharing your experience! We’re glad to hear that our team at Mazda of Claremont continues to provide great customer service and makes your oil change visits smooth and convenient. We truly appreciate your loyalty and kind words! We look forward to seeing you again for your next service.

February 22, 2026

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Great service , friendly, organized, professional and lobby clean and inviting while waiting. Because of video of vehicle serviced answered a lot of questions without having to ask them thanks More

by tmct45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Smith

Feb 23, 2026

Mazda of Claremont responded

Thank you for the wonderful feedback! We’re so glad you had a great experience at Mazda of Claremont. It’s great to hear that you found our team friendly, organized, and professional, and that our lobby made your wait comfortable and inviting. We’re especially happy our service video helped answer your questions and provided added transparency without you even having to ask. We truly appreciate your support and look forward to seeing you again at your next visit!

February 17, 2026

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Very pleased with the service, the service advisors listened to my requests and comments and took action on it. More

by thunderbird777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Mazda of Claremont responded

Thank you for your feedback! We’re thrilled to hear that our service advisors listened carefully to your requests and took action to meet your needs. Providing attentive and responsive service is always our goal, and it’s great to know we delivered that experience at Mazda of Claremont. We truly appreciate your trust and look forward to assisting you again!

February 12, 2026

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I had a great experience and the staff are very polite and knowledgeable with every question I had. More

by sandrider01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Mazda of Claremont responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience. Our team takes pride in being polite, knowledgeable, and making sure every question is answered thoroughly, so it means a lot to know that came through during your visit. We truly appreciate your support and look forward to assisting you again in the future!

January 26, 2026

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Employee Rating

Great professional and courteous service. Excellent technician. Beautiful waiting area.... clean and bright and great atmosphere More

by RAMON.FRANCO28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2026

Mazda of Claremont responded

Thank you for the wonderful feedback! We’re delighted to hear that you experienced professional and courteous service, and that our technician provided excellent care. It’s also great to know you enjoyed our clean, bright, and welcoming waiting area. We truly appreciate you choosing us!

January 24, 2026

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Awesome customer service. Will definitely be coming back to take care of all my car needs. More

by los.bahenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Zemeno

Jan 26, 2026

Mazda of Claremont responded

Thank you for the great review! We’re thrilled to hear you received awesome customer service and look forward to taking care of all your car needs in the future. We truly appreciate your continued support!

January 20, 2026

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Employee Rating

The service was fast, and the waiting room was comfortable with good amenities, price was good, i received a detailed video with all the inspections. More

by miguel-caro-c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Mazda of Claremont responded

Thank you for your review! We’re glad to hear that your service was fast, the waiting area was comfortable, and the pricing met your expectations. It’s great to know the detailed inspection video was helpful as well. We truly appreciate you choosing us and look forward to your next visit!

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